Asset Servicing Associate
About The Position
As an Asset Servicing Analyst within DTCC's Asset Servicing Operations organization, this role supports operational activities that enable securities to become eligible for DTCC services and receive ongoing servicing throughout their lifecycle. The role supports processing DTC-eligible securities and related corporate action events, helping facilitate the movement of information, cash, and securities across the marketplace. The position supports specialized operational functions across Underwriting and Corporate Actions. Depending on the functional area, activities may include security eligibility, Principal & Income processing, Stock Dividends, International Dividend Services, Mandatory Reorganizations, Voluntary Reorganizations, and other asset servicing functions. The role applies established procedures and controls, resolves operational issues, collaborates with business partners, contributes to process improvements and change activities, and supports team knowledge sharing.
Requirements
- Minimum 4 years of experience in Asset Servicing, Corporate Actions, Securities Operations, Custody and Clearing Operations, Capital Markets Operations, Financial Services Operations, or a related field.
- Bachelor's degree preferred or equivalent experience.
- Strong attention to detail and ability to deliver high-quality results.
- Ability to build working relationships and collaborate across teams and functional areas.
- Professional communication skills with stakeholders at various organizational levels.
- Knowledge of assigned products, processes, and operational functions.
- Sound judgment and critical thinking for resolving operational issues and challenges.
- Ownership of deliverables and ability to drive work through to completion.
- Ability to identify opportunities to improve efficiency, quality, controls, and operational effectiveness.
- Ability to navigate change and adapt to evolving business needs and priorities.
- Ability to support others' development through knowledge sharing and collaboration.
- Accountability for individual performance and contribution to team objectives.
- Continuous learning mindset and active interest in professional growth.
Nice To Haves
- Bachelor's degree.
Responsibilities
- Execute operational processes using established procedures, controls, and business knowledge across underwriting, corporate actions, and other asset servicing functions.
- Own assigned operational activities and deliverables, completing work according to deadlines, service commitments, and quality standards.
- Research, analyze, and resolve operational exceptions, discrepancies, and inquiries, using sound judgment to identify resolution paths.
- Apply knowledge of asset servicing products, operational processes, and securities processing concepts to day-to-day activities.
- Build knowledge of departmental controls and incorporate risk and control processes into daily responsibilities to monitor and mitigate risk.
- Collaborate with internal and external business partners to resolve issues and support operational effectiveness.
- Support onboarding and knowledge sharing and serve as a resource for less experienced team members.
- Participate in departmental projects, testing, process improvement initiatives, and business change activities.
- Use data, reporting, and technology tools to support decision-making and improve execution quality.
- Identify opportunities to improve operational efficiency, quality, and process effectiveness.
- Maintain a focus on quality, service excellence, and continuous professional development.
Benefits
- Competitive compensation, including base pay and annual incentive.
- Comprehensive health and life insurance and well-being benefits, based on location.
- Pension and retirement benefits.
- Paid time off, Personal/Family Care, and other leaves of absence.
- Flexible/hybrid work model of three days onsite and two days remote.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
