Asset Servicing Associate

DTCC • Tampa, FL

8d • Hybrid

About The Position

As an Asset Servicing Analyst within DTCC's Asset Servicing Operations organization, this role supports operational activities that enable securities to become eligible for DTCC services and receive ongoing servicing throughout their lifecycle. The role supports processing of DTC-eligible securities and associated corporate action events, facilitating the movement of information, cash, and securities across the marketplace.

The position supports specialized operational functions across Underwriting and Corporate Actions. Depending on the functional area, work may include security eligibility activities, Principal & Income processing, Stock Dividends, International Dividend Services, Mandatory Reorganizations, Voluntary Reorganizations, and other asset servicing functions. The role applies established procedures, controls, and business knowledge; resolves operational exceptions and inquiries; collaborates with business partners; and contributes to projects, testing, and process improvements.

Requirements

• Minimum 4 years of experience in Asset Servicing, Corporate Actions, Securities Operations, Custody and Clearing Operations, Capital Markets Operations, Financial Services Operations, or a related field.
• Strong attention to detail and consistent delivery of high-quality results.
• Ability to build working relationships and collaborate across teams and functional areas.
• Confident, professional communication with stakeholders at various organizational levels.
• Strong knowledge of assigned products, processes, and operational functions.
• Sound judgment and critical thinking to resolve operational issues and challenges.
• Ability to take ownership of deliverables and drive work through to completion.
• Ability to adapt effectively to change and evolving business needs and priorities.
• Accountability for individual performance and contribution to team objectives.
• Continuous learning mindset and active pursuit of professional growth.

Nice To Haves

• Bachelor's degree or equivalent experience.
• Experience supporting the development of others through knowledge sharing and collaboration.
• Ability to identify opportunities to improve efficiency, quality, controls, and overall operational effectiveness.

Responsibilities

• Execute operational processes using established procedures, controls, and business knowledge across underwriting, corporate actions, and other asset servicing functions.
• Own assigned operational activities and deliverables, completing work according to deadlines, service commitments, and quality standards.
• Research, analyze, and resolve operational exceptions, discrepancies, and inquiries, using sound judgment to determine appropriate resolution paths.
• Apply knowledge of asset servicing products, operational processes, and securities processing concepts to support day-to-day activities.
• Build knowledge of department controls and incorporate risk and control processes into daily responsibilities to monitor and mitigate risk.
• Collaborate with internal and external business partners to resolve issues and support operational effectiveness.
• Support onboarding and knowledge-sharing activities and serve as a resource for less experienced team members.
• Participate in departmental projects, testing efforts, process improvement initiatives, and business change activities.
• Use data, reporting, and technology tools to support decision-making and improve execution quality.
• Identify opportunities to improve operational efficiency, quality, and process effectiveness.
• Maintain a focus on quality, service excellence, and continuous professional development.

Benefits

• Competitive compensation, including base pay and annual incentive.
• Comprehensive health and life insurance and well-being benefits, based on location.
• Pension / Retirement benefits.
• Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support physical, financial, and emotional well-being.
• Flexible/hybrid model of 3 days onsite and 2 days remote.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed