Asset Protection & Safety Mgr

Lowe's Companies, Inc.•Longview, TX

11d

About The Position

The Asset Protection & Safety Manager (APSM) oversees and coordinates programs and processes to minimize loss while maintaining a safe working and shopping environment. The role monitors and addresses criminal activity, coaches and trains associates, and oversees inventory levels to help reduce shrink and shortages. The APSM may respond to violent altercations to protect customers and staff and serves as an expert on safety reports, guidelines, and regulations. The role supports store operational leadership in ensuring friendly, professional, and timely customer service; monitors receiving, shipping, and selling patterns; and champions initiatives and processes that improve safety, hazardous-materials management, shrink, and security outcomes. Regular travel is not required, though occasional travel may be needed for meetings, training, or support of neighboring stores.

Requirements

Bachelor's degree or higher, or a high school diploma or equivalent and 3 years of relevant work experience, such as retail or asset protection.
Availability for morning, afternoon, and evening shifts any day of the week.
Physical ability to perform duties involving prolonged standing, sitting, and other activities necessary for the role.
Ability to lift 25 pounds without assistance; may need to lift more than 25 pounds with or without assistance.

Nice To Haves

Bachelor's degree in criminal justice, safety, business, or a related asset protection field.
Completion of a national certified training program, such as Wicklander-Zulawski or Reed training.
Professional accreditation, such as APQ or APC, or equivalent experience.
2 years of experience directly or indirectly supervising employees, including coaching, mentoring, directing, training, performance management, and recognition.
2 years of experience as a manager in a retail environment.
1 year of experience conducting quality reviews or audits.
Demonstrated experience analyzing business documents, such as profit and loss statements and exception reports.
Demonstrated experience conducting multiple retail investigations.
Experience using physical security systems, such as CCTV and EAS.

Responsibilities

Support store operational leadership in ensuring associates provide friendly, professional, and timely service to customers.
Monitor receiving, shipping, and selling patterns for the assigned store.
Champion initiatives and establish processes and controls that improve safety, hazardous-materials management, shrink, and security outcomes.
Oversee and coordinate programs and processes to minimize loss and maintain a safe working and shopping environment.
Monitor and address criminal activity.
Coach and train associates.
Oversee inventory levels to help reduce shrink and shortages.
Respond to violent altercations when necessary to help keep customers and staff safe.
Apply expertise in safety reports, guidelines, and regulations.
Travel occasionally for meetings, training, or to support neighboring stores, if needed.