Asset Protection & Safety Mgr
About The Position
The Asset Protection & Safety Manager (APSM) oversees and coordinates programs and processes to minimize loss while maintaining a safe working and shopping environment. The role monitors and responds to criminal activity, coaches and trains associates, and oversees inventory levels to help address shrink and shortages. The APSM may respond to violent altercations to help keep customers and staff safe and serves as an expert on safety reports, guidelines, and regulations. The role supports Store Operational Leadership in ensuring friendly, professional, timely customer service; monitors receiving, shipping, and selling patterns; and champions initiatives and processes that improve safety, hazardous-materials, shrink, and security outcomes. Regular travel is not required, though occasional travel may be needed for meetings, training, or support of neighboring stores.
Requirements
- Bachelor's Degree or higher, or a High School Diploma or equivalent and 3 years of relevant work experience, such as retail or Asset Protection.
- Requires morning, afternoon, and evening availability any day of the week.
- Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.
- Must be able to lift 25 pounds without assistance; may lift over 25 pounds with or without assistance.
Nice To Haves
- Bachelor's Degree in Criminal Justice, Safety, Business, or a related Asset Protection field.
- National certified training program, such as Wicklander-Zulawski or Reed training.
- Professional accreditation, such as APQ or APC, or equivalent experience.
- 2 years of experience directly or indirectly supervising employees, including coaching, mentoring, directing, training, performance management, and recognition.
- 2 years of experience as a Manager in a retail environment.
- 1 year of experience conducting quality reviews or audits.
- Demonstrated experience analyzing business documents, such as P&L statements and exception reports.
- Demonstrated experience conducting multiple retail investigations.
- Experience using physical security systems, such as CCTV and EAS.
Responsibilities
- Help Store Operational Leadership ensure associates provide friendly, professional, and timely customer service.
- Monitor receiving, shipping, and selling patterns for the assigned store.
- Champion initiatives and establish processes and controls to improve safety, hazardous-materials, shrink, and security outcomes.
- Oversee and coordinate programs and processes to minimize loss and maintain a safe working and shopping environment.
- Monitor and address criminal activities.
- Coach and train associates.
- Oversee inventory levels to help address shrink and shortages.
- Respond to violent altercations when needed to help keep customers and staff safe.
- Apply expertise in safety reports, guidelines, and regulations.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
