ASSET PROTECTION/SAFETY MGR

NEXCOM•Bethesda, MD

10d•$76,000 - $125,900

About The Position

Responsible for managing the Asset Protection/Safety Program for an assigned Navy Exchange with a sales volume of $76–$125.9 million. The role provides staff assistance to Exchange management in planning, developing, implementing, and evaluating loss prevention programs covering safety, physical security, and operational reviews. It recommends and implements improvements to loss prevention, asset protection, and safety programs, procedures, standards, and techniques. The manager leads theft, ethics, accident, workplace violence, fraud, waste, and abuse investigations; oversees surveillance and covert camera activities; documents findings; and administers the Navy Occupational Safety and Health and Fire Prevention Program. The role also hires, trains, develops, coaches, and supervises loss prevention and safety staff; conducts operational reviews and audits; supports inventory preparation and reconciliation; oversees physical security systems; and works with store operations to address inventory shrink and strengthen internal controls. The position works under the general supervision of the District Loss Prevention/Safety Manager and operates independently within established program policies and procedures. Work is reviewed for regulatory and procedural compliance and for effectiveness in securing the Navy Exchange and protecting its assets. Incumbents must obtain and maintain a Secret DOD Security Clearance. U.S. citizenship is required.

Requirements

U.S. citizenship is required.
Must obtain and maintain a Secret DOD Security Clearance.
A total of five years of qualifying experience is required: three years of general experience and two years of specialized experience.
General experience must be in administrative, investigative, or loss prevention fields and provide skill in person-to-person work relationships and the ability to exercise mature judgment.
Specialized experience must include two years of progressively responsible retail loss prevention work involving analytical, planning, advisory, operational, or evaluative work in security/investigations, internal review and control techniques, and reducing and controlling inventory shrink.

Responsibilities

Assist Exchange management with planning, developing, implementing, and evaluating loss prevention programs for safety, physical security, and operational review.
Recommend and implement changes to loss prevention, asset protection, and safety programs, procedures, standards, and techniques.
Manage and conduct internal and external theft investigations, suspected unethical conduct investigations, and investigations involving accidents, workplace violence, fraud, waste, or abuse.
Oversee overnight surveillance activities and covert camera installations, conduct interviews of dishonest associates, vendors, and contractors, and document investigation results in professional reports.
Serve as collateral-duty Safety Manager and administer the Navy Occupational Safety and Health and Fire Prevention Program.
Ensure safety training, awareness programs, safety committees, and accident prevention programs are implemented at assigned locations.
Hire, train, develop, mentor, coach, and supervise loss prevention and safety staff, ensuring adherence to established policies and procedures.
Conduct monthly operational reviews at each location and complete required audits of cash offices, vending, safety, and other assigned areas.
Work with the General Manager to correct operational deficiencies and improve compliance.
Work with store operations to establish shrink committees and action plans, identify causes of inventory shrink, and implement appropriate internal controls.
Manage physical security programs, including CCTV, EAS, alarms, and key control systems.
Participate in fiscal year-end store inventories, including preparation, inventory taking, and reconciliation; report irregularities to appropriate management or corporate personnel.
Use web-based case-management reporting systems and ensure loss prevention and safety staff use them effectively.
Use POS exception-based reporting tools and ensure staff are trained to use them to detect, investigate, and resolve problems.
Participate in the professional development of loss prevention and safety associates through in-store, corporate, industry, and collegiate training.
Build effective relationships and communication with corporate, district, store operations, industry professionals, and command, base, federal, and local law enforcement officials, the U.S. Attorney, SJA, and local prosecutors.
Support loss prevention and safety initiatives as assigned and perform other duties as assigned.