Asset Protection & Safety Mgr

Lowe's Home Centers • Stony Brook, NY

2d • Onsite

About The Position

The Asset Protection & Safety Manager (APSM) oversees and coordinates programs and processes to minimize loss while maintaining a safe working and shopping environment. The role monitors and addresses criminal activity, coaches and trains associates, and oversees inventory levels to help reduce shrink and shortages. The APSM may respond to violent altercations to help keep customers and staff safe and serves as an expert on safety reports, guidelines, and regulations.

The role supports store operational leadership in delivering friendly, professional, and timely customer service; monitors receiving, shipping, and selling patterns; and champions initiatives and controls to improve safety, hazardous-materials handling, shrink, and security outcomes. Regular travel is not required, though occasional travel may be needed for meetings, training, or support of neighboring stores.

This is an hourly role that may be scheduled full-time (generally 39–40 hours per week) or part-time (up to 25 hours per week). More hours may be required based on store needs. The position requires morning, afternoon, and evening availability any day of the week, and may involve prolonged standing or sitting and other physical activities. Associates must be able to lift 25 pounds without assistance; lifting more than 25 pounds may be required with or without assistance.

Requirements

• Bachelor's degree or higher, or a high school diploma or equivalent and 3 years of relevant work experience, such as retail or asset protection.
• Availability for morning, afternoon, and evening shifts any day of the week.
• Physical ability to perform job tasks that may require prolonged standing, sitting, and other activities.
• Ability to lift 25 pounds without assistance; may be required to lift more than 25 pounds with or without assistance.

Nice To Haves

• Bachelor's degree in Criminal Justice, Safety, Business, or a related Asset Protection field, or equivalent experience.
• Completion of a national certified training program, such as Wicklander-Zulawski or Reed training.
• Professional accreditation, such as APQ or APC, or equivalent experience.
• 2 years of experience directly or indirectly supervising employees, including coaching, mentoring, directing, training, performance management, and recognition.
• 2 years of experience as a manager in a retail environment.
• 1 year of experience conducting quality reviews or audits.
• Demonstrated experience analyzing business documents, such as P&L statements and exception reports.
• Demonstrated experience conducting multiple retail investigations.
• Experience using physical security systems, such as CCTV and EAS.

Responsibilities

• Support store operational leadership in ensuring associates provide friendly, professional, and timely customer service.
• Monitor receiving, shipping, and selling patterns for the assigned store.
• Champion initiatives and establish processes and controls to improve safety, hazardous-materials handling, shrink, and security outcomes.
• Oversee and coordinate programs and processes that minimize loss and maintain a safe working and shopping environment.
• Monitor and address criminal activity.
• Coach and train associates.
• Oversee inventory levels to help reduce shrink and shortages.
• Respond to violent altercations as needed to help keep customers and staff safe.
• Apply expertise in safety reports, guidelines, and regulations.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Life and disability insurance
• Paid time off, including vacation, holidays, sick time, and volunteer time, based on role, tenure, and locality
• Flexible spending and health savings accounts
• 401(k) retirement account with company match
• Employee Assistance Program, including work/life services and no-cost counseling
• Education support programs, including tuition assistance and trade skills scholarships
• Business Travel Accident insurance
• Maternity and parental leave
• Adoption assistance
• Associate discount and broad discount platform
• Potential annual bonuses, Employee Stock Purchase Plan enrollment, deferred compensation plan, and grant awards, subject to eligibility
• Wellness programs
• Learning and development opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Manager