Asset Protection & Safety Mgr

Lowe's Home Centers•Nashville, TN

About The Position

The Asset Protection & Safety Manager (APSM) oversees and coordinates programs and processes to minimize loss while maintaining a safe working and shopping environment. The role monitors and addresses criminal activity, coaches and trains associates, and oversees inventory levels to help reduce shrink and shortages. The APSM may respond to violent altercations to protect customers and staff and serves as an expert on safety reports, guidelines, and regulations. The manager partners with Store Operational Leadership to support friendly, professional, and timely customer service; monitors receiving, shipping, and selling patterns; and champions initiatives and controls that improve safety and hazardous-materials handling, shrink, and security outcomes. Regular travel is not required, though occasional travel may be needed for meetings, training, or support of neighboring stores.

Requirements

Bachelor's degree or higher, or a high school diploma or equivalent and 3 years of relevant work experience, such as retail or Asset Protection.
Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.
Ability to lift 25 pounds without assistance; may lift more than 25 pounds with or without assistance.
Availability for morning, afternoon, and evening shifts any day of the week.

Nice To Haves

Bachelor's degree in Criminal Justice, Safety, Business, or a related Asset Protection field.
National certified training program, such as Wicklander-Zulawski or Reed training.
Professional accreditation such as APQ or APC, or equivalent experience.
2 years of experience directly or indirectly supervising employees, including coaching, mentoring, directing, training, performance management, and recognition.
2 years of experience as a Manager in a retail environment.
1 year of experience conducting quality reviews or audits.
Demonstrated experience analyzing business documents, such as P&L statements and exception reports.
Demonstrated experience conducting multiple retail investigations.
Experience using physical security systems, such as CCTV and EAS.

Responsibilities

Help Store Operational Leadership ensure associates provide friendly, professional, and timely service to customers.
Monitor receiving, shipping, and selling patterns for the assigned store.
Champion initiatives and establish processes and controls to improve safety, hazardous-materials handling, shrink, and security outcomes.
Oversee and coordinate programs and processes to minimize loss while maintaining a safe working and shopping environment.
Monitor and address criminal activities.
Coach and train associates.
Oversee inventory levels to help reduce shrink and shortages.
Respond to violent altercations when needed to keep customers and staff safe.
Serve as an expert on safety reports, guidelines, and regulations.
Travel occasionally for meetings, training, or to support neighboring stores, if needed.