Asset Protection Representative

Loblaw Companies Limited•London, ON

8d•Onsite

About The Position

Loblaw Companies Limited is seeking an Asset Protection Representative (APR), formerly Loss Prevention, for a Shoppers Drug Mart Store located at 603 Fanshawe Park Rd W, London, ON. This role is part of one of Canada's largest Asset Protection teams, focusing on safeguarding the business, employees, and customers. It is a front-line career in retail security, requiring vigilance, professionalism, and quick decision-making to create a safe shopping environment and reduce theft and fraud in high-volume grocery and pharmacy settings. Loblaw Companies Limited is one of Canada's largest employers, committed to positively impacting the lives of all Canadians and fostering a collaborative and committed work environment. The company values authenticity, trust, and making connections, offering opportunities for those starting their careers, re-entering the workforce, or seeking new employment.

Requirements

Valid Provincial Security Guard License
Understanding of the Criminal Code of Canada, Trespass to Property Act, and related legislation.
Experience with CCTV, surveillance tools, and Microsoft Office (Word, PowerPoint, Outlook).
Approachable, confident, and respectful with exceptional communication skills.
A high level of trustworthiness, accountability, and a proactive approach to problem-solving.
Candidates who are 18 years or older are required to complete a criminal background check.

Nice To Haves

Previous experience in grocery, pharmacy, or other high-volume retail environments is an asset.

Responsibilities

Actively prevent theft, fraud, and policy violations by maintaining a visible and professional presence in-store.
Safely and lawfully detain offenders, following all company and legal procedures.
Conduct detailed internal and external investigations, gather and analyze evidence, and work closely with law enforcement when required.
Partner with store leadership to identify loss trends and implement effective prevention strategies.
Ensure compliance with company standards, security policies, and provincial regulations.
Thrive in a dynamic, fast-paced environment with a flexible schedule, adapting quickly to new challenges.