Open Jobs Asset Protection Partner

Sephora•West Covina, CA
•Onsite

About The Position

As an Asset Protection Partner at Sephora, you will safeguard company assets and help maintain a safe, inclusive environment for clients and employees. Working with store leaders and the District Asset Protection Manager, you will implement safety and shrink strategies, monitor store activity, and respond to incidents professionally and with care. You will spend 75–80% of your time on the selling floor to deter theft, support service, and maintain a safe environment. The role may support multiple locations as needed and may require testifying in court on behalf of the company. This is a full-time, hourly, non-exempt, regular position. The schedule requires the minimum number of weekly shifts and hours, availability during peak retail operations—including nights, weekends, and holidays—and reliable attendance. Full-time hours are listed as 30–40 hours per week.

Requirements

  • 1–2 years of experience in retail operations, sales, hospitality, asset protection, or loss prevention.
  • Understanding of retail operations, shrink, and safety.
  • Ability to build trust and collaborate across teams.
  • Conflict de-escalation skills.
  • Comfort using CCTV and reporting tools.
  • Excellent communication skills and attention to detail.
  • Physical ability to lift and carry up to 50 pounds.
  • Availability for the required minimum weekly shifts and hours, including peak retail operations, nights, weekends, and holidays.
  • Punctuality and consistent attendance.

Responsibilities

  • Promote safety and awareness by leading or joining meetings and training that reinforce asset protection and safety protocols.
  • Maintain a strong store presence, spending 75–80% of working time on the selling floor to deter theft, support service, and maintain a safe environment.
  • Collaborate with store managers to align shrink-reduction and safety initiatives.
  • Use CCTV and reporting tools to monitor store activity, identify losses, and investigate them.
  • De-escalate incidents professionally while prioritizing safety and the client experience.
  • Complete audits and prepare reports related to asset protection efforts.
  • Follow asset protection policies and licensing requirements.
  • Support multiple locations as needed.
  • Testify in court on behalf of the company if required.

Benefits

  • Comprehensive healthcare and wellbeing benefits based on eligibility.
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