Open Jobs Asset Protection Partner

Sephora•San Francisco, CA
•Onsite

About The Position

As an Asset Protection Partner at Sephora, you’ll safeguard the company’s assets and support a safe, inclusive environment for clients and employees. Working with store leaders and the District Asset Protection Manager, you’ll help implement safety and shrink strategies, monitor store activity, and respond to incidents professionally and carefully. The role spends 75–80% of its time on the selling floor to deter theft, support service, and maintain a safe environment. It may also support multiple locations as needed and may require testifying in court on the company’s behalf. This is a regular, full-time hourly, non-exempt position. Full-time employees work 30–40 hours per week and must be available during peak retail operations, including nights, weekends, and holidays. Punctuality and consistent attendance are expected.

Requirements

  • 1–2 years of experience in retail operations, sales, hospitality, asset protection, or loss prevention.
  • Understanding of retail operations, shrink, and safety.
  • Ability to build trust and collaborate across teams.
  • Conflict de-escalation skills.
  • Comfort using CCTV and reporting tools.
  • Excellent communication skills and attention to detail.
  • Physical ability to lift and carry up to 50 pounds.
  • Availability for 30–40 hours per week and during peak retail operations, including nights, weekends, and holidays.
  • Punctuality and consistent attendance.

Responsibilities

  • Promote safety and awareness by leading or joining meetings and training that reinforce asset protection and safety protocols.
  • Maintain a strong store presence, spending 75–80% of work time on the selling floor to deter theft, support service, and maintain a safe environment.
  • Collaborate with store managers to align shrink-reduction and safety initiatives.
  • Use CCTV and reporting tools to identify and investigate losses.
  • De-escalate incidents professionally, prioritizing safety and the client experience.
  • Conduct audits and prepare reports related to asset protection efforts.
  • Follow asset protection policies and licensing requirements.
  • Support multiple locations as needed.
  • Testify in court on behalf of the company if required.
  • Meet the required minimum number of weekly shifts or hours and maintain punctuality and consistent attendance.
  • Be available during peak retail operations, including nights, weekends, and holidays.

Benefits

  • Comprehensive healthcare and wellbeing benefits based on eligibility.
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