Open Jobs Asset Protection Partner

Sephora•Bayamón, PR
•Onsite

About The Position

As an Asset Protection Partner at Sephora, you will safeguard company assets and support a safe, inclusive environment for clients and employees. Working with store leaders and the District Asset Protection Manager, you will help implement safety and shrink strategies, monitor store activity, and handle incidents professionally and carefully. You will spend 75–80% of your time on the selling floor to deter theft, support service, and maintain a safe environment. The role may support multiple locations as needed and may require testifying in court on behalf of the company. This is a regular, full-time, hourly (non-exempt) position. Full-time employees are expected to work 30–40 hours per week and be available during peak retail operations, including nights, weekends, and holidays. Punctuality and consistent attendance are required.

Requirements

  • 1–2 years of experience in retail operations, sales, hospitality, asset protection, or loss prevention.
  • Understanding of retail operations, shrink, and safety.
  • Ability to build trust and collaborate across teams.
  • Conflict de-escalation skills.
  • Comfort using CCTV and reporting tools.
  • Excellent communication skills and attention to detail.
  • Physical ability to lift and carry up to 50 pounds.
  • Meet the required minimum number of weekly shifts and hours.
  • Availability during peak retail operations, including nights, weekends, and holidays.
  • Punctuality and consistent attendance.

Responsibilities

  • Promote safety and awareness.
  • Lead or join meetings and training to increase asset protection awareness and reinforce safety protocols.
  • Maintain a strong store presence, spending 75–80% of working time on the selling floor to deter theft, support service, and maintain a safe environment.
  • Collaborate with managers to align shrink-reduction and safety initiatives.
  • Use CCTV and reporting tools to monitor store activity, identify losses, and investigate them.
  • De-escalate incidents professionally while prioritizing safety and the client experience.
  • Conduct audits and prepare reports related to asset protection efforts.
  • Follow asset protection policies and licensing requirements.
  • Support multiple locations as needed.
  • Testify in court on behalf of the company if required.

Benefits

  • Comprehensive healthcare and wellbeing benefits, based on eligibility.
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