Asset Protection Officer, Fair Oaks - Part Time

Macy's • Fairfax, VA

13d • Onsite

About The Position

The Asset Protection Officer is a visible, welcoming presence who helps create a safe, secure, and service-focused shopping environment. Stationed at store entrances, high-traffic areas, and high-shortage locations, the officer helps deter theft, identify potential risks, support customer and colleague safety, and partner with store teams to provide a positive experience. The role is entry-level and combines customer service with asset protection responsibilities.

The officer greets customers, monitors key areas, supports shortage reduction, and responds calmly and professionally to incidents, medical situations, and other store needs. They use technology and two-way communication devices to stay connected, document incidents and audits, conduct assigned operational audits, and assist with apprehensions under the direction of Asset Protection leaders, captains, or detectives. The position requires compliance with company policies and legal standards concerning apprehensions, searches, evidence, and confidential information, and may require testimony in legal proceedings.

This is a part-time position at the Fair Oaks location. Part-time colleagues are typically scheduled 12–24 hours per week. Schedules include weekend shifts, and hours depend on business needs and colleague availability. Availability for days, evenings, weekends, and holidays is required.

Requirements

• Flexible availability for days, evenings, weekends, and holidays; regular, dependable attendance and punctuality.
• Ability to communicate effectively with customers, colleagues, and supervisors.
• Ability to read and understand employment policies, safety rules, and procedures in English.
• Strong situational awareness and ability to remain calm, professional, and service-focused during incidents.
• Ability to handle proprietary, sensitive, and confidential information with discretion and integrity.
• For jobs in New York, a current New York State Security Guard License is required.
• Comfort using technology and two-way communication devices.
• Ability to perform prolonged periods of standing and walking around the store or department.
• Ability to occasionally reach above eye level, stoop, kneel, or crouch.
• Ability to apprehend shoplifters.
• Ability to sustain long periods in enclosed surveillance areas.
• Ability to frequently lift or move up to 30 pounds.
• Close vision, color vision, and ability to adjust focus.

Nice To Haves

• Experience in retail, customer service, security, safety, or asset protection.
• Strong interpersonal skills and ability to work effectively with colleagues across levels and departments.
• Prior experience supporting audits, incident documentation, or shortage reduction efforts.

Responsibilities

• Maintain a visible and reassuring presence at store entrances, high-traffic areas, and high-shortage locations.
• Greet customers and help create a safe, welcoming first impression.
• Help deter theft, identify suspicious activity, and support shortage reduction.
• Partner with store teams and Asset Protection leaders on safety, service, and shortage reduction.
• Assist with apprehensions under the direction of Asset Protection Leaders, Captains, or Detectives.
• Document theft, accidents, audits, and other incidents accurately and promptly.
• Conduct operational audits and complete assigned Asset Protection tasks.
• Respond calmly and professionally to incidents, medical situations, and other store needs.
• Use technology and two-way communication devices to stay connected and support timely responses.
• Follow company policies and legal standards related to apprehensions, searches, evidence handling, and confidential information.
• Help facilitate basic first aid for customers and colleagues.
• Provide testimony in criminal or civil legal proceedings, as needed.
• Review updates and department information and collaborate with colleagues to support customer and store results.

Benefits

• Competitive pay and benefits.
• Comprehensive health and wellness coverage.
• 401(k) match.
• Paid time off.
• Eight paid holidays.
• Continuous learning and leadership development.
• Colleague Resource Groups.
• Volunteer opportunities.
• Merchandise discounts.
• Performance-based incentives.
• Annual merit review.
• Employee Assistance Program with mental health counseling and legal and financial advice.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed