Asset Protection Officer, Fair Oaks - Part Time

Macy's•Fairfax, VA

15h•$17 - $23•Onsite

About The Position

As an Asset Protection Officer, you provide a visible, welcoming presence that helps create a safe, secure, and service-focused shopping environment. You are stationed at store entrances, high-traffic areas, and high-shortage locations to help deter theft, identify potential risks, support customer and colleague safety, and work with store teams to provide a positive experience. This entry-level role combines customer service with asset protection, including responding calmly to incidents and helping protect company assets.

Requirements

Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
Ability to communicate effectively with customers, colleagues, and supervisors.
Ability to read and understand employment policies, safety rules, and procedures in English.
Strong situational awareness and ability to remain calm, professional, and service-focused during incidents.
Ability to handle proprietary, sensitive, and confidential information with discretion and integrity.
For jobs in New York, a current New York State Security Guard License is required.
Comfort using technology and two-way communication devices.
Ability to apprehend shoplifters.
Ability to stand and walk for prolonged periods, occasionally reach above eye level, stoop, kneel, or crouch, and sustain long periods in enclosed surveillance areas.
Ability to frequently lift or move up to 30 pounds.
Close vision, color vision, and ability to adjust focus.

Nice To Haves

Experience in retail, customer service, security, safety, or asset protection.
Strong interpersonal skills and ability to work effectively with colleagues across levels and departments.
Prior experience supporting audits, incident documentation, or shortage-reduction efforts.

Responsibilities

Maintain a visible and reassuring presence at store entrances, high-traffic areas, and high-shortage locations.
Greet customers and help create a safe, welcoming first impression.
Help deter theft, identify suspicious activity, and support shortage-reduction efforts.
Partner with store teams and Asset Protection leaders to support safety and service.
Assist with apprehensions under the direction of Asset Protection Leaders, Captains, or Detectives.
Document theft, accidents, audits, and other incidents accurately and promptly.
Conduct operational audits and complete assigned Asset Protection tasks.
Follow company policies and legal standards concerning apprehensions, searches, evidence handling, and confidential information.
Respond calmly and professionally to incidents, medical situations, and other store needs; help facilitate basic first aid.
Use technology and two-way communication devices to stay connected and support timely responses.
Provide testimony in criminal or civil legal proceedings as needed.
Review updates and department information and collaborate with colleagues to support customers and store results.

Benefits

Competitive pay and benefits.
Comprehensive health and wellness coverage.
401(k) match.
Paid time off and eight paid holidays.
Continuous learning and leadership development.
Colleague Resource Groups and volunteer opportunities.
Merchandise discounts.
Performance-based incentives.
Annual merit review.
Employee Assistance Program with mental health counseling and legal and financial advice.