About The Position

The Asset Protection Coordinator works in the Security Operations Center (SOC), monitoring access control, video surveillance, inbound notifications, alarms, and threat-intelligence systems across company facilities on a 24/7 basis. The Coordinator validates alarms and events, notifies and escalates to leadership within defined timeframes, initiates protective action when life safety is at risk, and prepares accurate incident and shift-activity reports. The role is based at the client location in Mason and is 100% onsite. The listed schedule is third shift, 10:30 PM to 7:00 AM, with a fixed rotating schedule that includes nights, weekends, and holidays. The position is described as potential temp-to-hire. Background, OIG/GSA exclusion, and other screenings are required.

Requirements

  • High school diploma or equivalent.
  • At least 2 years of experience in a GSOC or SOC, emergency communications or dispatch environment (911/PSAP), alarm monitoring central station, military or law enforcement watch floor, emergency operations center, or corporate/retail asset protection role.
  • Strong written and verbal communication skills.
  • Ability to detect and evaluate unusual behavior and circumstances.
  • Ability to prioritize and manage multiple concurrent incidents.
  • Proficiency with standard computer applications, including Word, Excel, and Outlook, and demonstrated ability to learn access control, video management, mass notification, and incident management platforms.
  • Ability to work a fixed rotating shift schedule including nights, weekends, and holidays, and remain at post until properly relieved.
  • Ability to maintain the confidentiality of sensitive video, access control, and personnel information.
  • Required background, OIG/GSA exclusion, and other screenings.

Nice To Haves

  • Hands-on experience with enterprise access control and video management platforms or comparable systems.
  • Familiarity with threat-intelligence and natural hazard monitoring platforms.
  • Emergency dispatch certification (APCO/EMD), CPR/AED and First Aid, or comparable credentials.
  • Progress toward or completion of a recognized security certification, such as ASIS PSP.

Responsibilities

  • Monitor access control, video surveillance, alarm, and threat-intelligence platforms across assigned facilities.
  • Monitor severe weather, natural hazard, and civil disruption feeds for proximity to company facilities and personnel.
  • Validate alarms and events, distinguish actionable incidents from system faults and false activations, and evaluate unusual behavior through live and recorded video review.
  • Identify potential theft, fraud, and security concerns and refer cases for investigation.
  • Respond to critical incidents, medical emergencies, and severe weather events affecting company facilities and personnel.
  • Initiate emergency response protocols and coordinate notifications during life-safety incidents in accordance with department procedures.
  • Provide factual situational information to responding agencies and personnel on scene.
  • Escalate incidents in accordance with established guidelines and required timeframes.
  • Prepare accurate and timely incident reports and situational summaries for leadership.
  • Preserve and export video evidence in accordance with retention requirements.
  • Complete a documented handover at the end of each shift and maintain post coverage until relieved.
  • Report camera, access control, and system failures; document periods of degraded coverage; and maintain radio, telephone, and console discipline.
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