Seasonal Asset Protection - Coordinator - Broadway Plaza

Nordstrom•Walnut Creek, CA
•$28 - $29•Onsite

About The Position

The Asset Protection Coordinator helps maintain a safe, secure environment for employees, customers, and company assets. The role supports safety initiatives, investigates incidents, and partners with store leadership to reduce shrink and promote operational excellence. The Coordinator works closely with the Asset Protection Manager, store leadership teams, and local law enforcement, and collaborates across Store Operations and Asset Protection functions. This is a seasonal, hands-on, high-volume position involving continuous movement and physical labor during shifts. The position is based at Broadway Plaza.

Requirements

  • A valid security license is required for this role in Washington DC, Denver, Colorado, New York City, New York, St. Louis, Missouri, and Oregon.
  • At least 1 year of retail or asset protection experience.
  • Strong organizational and time management skills.
  • A calm and professional approach to handling safety-related situations.
  • Strong accountability, initiative, and confidentiality.
  • Excellent verbal and written communication skills.
  • Ability to work a flexible schedule based on business needs.
  • Comfort using surveillance, reporting, and monitoring technologies.
  • Frequent bending, twisting, squatting, flexing, and reaching to handle merchandise and assist customers during 6–8 hours of continuous movement per shift.
  • Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
  • Ability to handle bulky and awkwardly shaped items, including reaching and lifting items above the head.
  • Ability to regularly lift items up to 10 pounds and occasionally lift items up to 25 pounds.

Nice To Haves

  • Knowledge of CCTV systems and basic computer skills.

Responsibilities

  • Monitor CCTV and conduct surveillance to identify suspicious activity.
  • Support investigations by gathering data, conducting package checks, and responding to alarms in the Employee Service Area.
  • Enforce safety and security procedures to promote a safe store environment.
  • Execute shrink reduction strategies using RFID and other reporting tools.
  • Complete accurate and timely incident, investigation, and security metric reports.
  • Assist in training store teams on asset prevention.
  • Partner with management on action plans.
  • Connect with local law enforcement.

Benefits

  • Medical, vision, and dental benefits.
  • Retirement benefits, including a 401(k).
  • Paid time away and PTO accruals.
  • Life insurance and disability coverage options.
  • Merchandise discount.
  • Employee Assistance Program (EAP) resources.
  • Holidays.
  • Potential eligibility for performance-based incentives or bonuses.
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