Asset Protection - Coordinator - West Coast Omni Center

Nordstrom • Riverside, CA

5d

About The Position

The Asset Protection Coordinator helps maintain a safe, secure environment for employees, customers, and company assets. The role supports safety initiatives, investigates incidents, and partners with store leadership to reduce shrink and promote operational excellence. The Coordinator works closely with the Asset Protection Manager, store leadership teams, and local law enforcement, and collaborates across Store Operations and Asset Protection functions.

This hands-on, high-volume role involves monitoring CCTV and conducting surveillance, supporting investigations, enforcing safety and security procedures, and executing shrink-reduction strategies using RFID and reporting tools. The Coordinator also prepares incident and security metric reports, assists with training store teams, partners with management on action plans, and connects with local law enforcement. The position requires continuous movement and physical work for 6–8 hours per shift.

The stated pay range is $22.65–$23.55 per hour. The position may be eligible for performance-based incentives or bonuses. Benefits include medical, vision, dental, retirement, paid time away, life and disability insurance options, merchandise discounts, EAP resources, PTO accruals, and holidays. Eligibility may depend on location, job level, classification, and length of employment.

Requirements

• At least 1 year of retail or asset protection experience.
• A valid security license is required for this role in Washington, DC; Denver, Colorado; New York City, New York; St. Louis, Missouri; and Oregon.
• Strong organizational and time-management skills.
• A calm and professional approach to handling safety-related situations.
• Strong accountability, initiative, and confidentiality.
• Excellent verbal and written communication skills.
• Ability to work a flexible schedule based on business needs.
• Physical ability to move continuously for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
• Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
• Ability to handle bulky, sometimes awkwardly shaped items, including reaching and lifting items above the head.
• Ability to regularly lift items weighing up to 10 pounds and occasionally lift items weighing up to 25 pounds.

Nice To Haves

• Knowledge of CCTV systems and basic computer skills.
• Comfort using surveillance, reporting, and monitoring technologies.

Responsibilities

• Monitor CCTV and conduct surveillance to identify suspicious activity.
• Support investigations by gathering data, conducting package checks, and responding to alarms in the Employee Service Area.
• Enforce safety and security procedures to promote a safe store environment.
• Execute shrink-reduction strategies using RFID and other reporting tools.
• Complete accurate and timely incident, investigation, and security metric reports.
• Assist in training store teams on asset prevention.
• Partner with management on action plans.
• Connect with local law enforcement.

Benefits

• Medical, vision, and dental insurance options.
• Retirement benefits, including 401(k).
• Paid time away and PTO accruals.
• Life and disability insurance options.
• Merchandise discount.
• Employee Assistance Program (EAP) resources.
• Holidays.
• Possible performance-based incentives or bonuses.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed