Asset Protection Associate

GOAT Group•New York, NY

About The Position

The Asset Protection Associate supports the local Asset Protection team at the Flight Club NY facility and reports to the AP Supervisor/Manager. The role protects guests, team members, and company property while enforcing Asset Protection Team policies. It requires a customer-service-oriented, professional approach and the ability to work in a warehouse or retail environment, often with minimal supervision. The associate helps maintain facility security and safety programs, access control, visitor procedures, and compliance requirements. The role also includes opening and closing checklists, package and logistics inspections, CCTV review, incident documentation, event support, and assistance with trespassers or policy violators in accordance with legal protocols. The schedule may be flexible and include nights, weekends, holidays, and planned or unplanned overtime.

Requirements

At least one year of distribution center and/or retail store experience.
High school diploma or equivalent.
Ability to handle confidential and/or sensitive information confidently.
Ability to work a flexible schedule that may include nights, weekends, and holidays; planned or unplanned overtime may be required.
Ability to complete responsibilities under minimal supervision.
Ability to work in a warehouse or retail environment.
Ability to stand, walk, and sit for extended periods.
Excellent verbal and written communication skills.
Ability to lift up to 50 pounds.

Nice To Haves

Asset Protection and/or security guard experience.
Audit and compliance experience.
Experience with CCTV, NVR, Google Suite, Excel, PowerPoint, and iOS.
CPR certification.

Responsibilities

Build healthy relationships with staff, vendors, and guests while providing superior customer service.
Maintain a professional, presentable appearance in compliance with uniform and dress code standards.
Assist in reviewing POST Orders for the assigned facility and ensure they are implemented, monitored, and enforced.
Assist with facility-level IIPP, emergency evacuation procedures, fire prevention, and emergency-service notifications as directed.
Assist with access-control compliance, visitor-program enforcement, and access-control card audits.
Examine and record logistics carrier information in accordance with applicable C-TPAT standards.
Complete opening and closing checklists and communicate results and findings.
Support local management with planned and special events.
Control the entrance and departure of employees, visitors, and vehicles according to company policy.
Conduct package inspections, including inspecting jackets and coats when employees enter or leave the warehouse or retail store.
Document unlawful or suspicious activities.
Review CCTV footage and document incidents as directed by Asset Protection leadership.
Assist with evicting trespassers and violators while following legal protocols until relevant authorities arrive.
Make sound decisions consistent with applicable guidance and policies, and comply with the company Hands-Off Policy while maintaining a safe work environment.
Perform other duties assigned by Asset Protection, Workplace Services, and/or Operations.