Asset Manager

Kilroy Realty•Los Angeles, CA

About The Position

The Asset Manager oversees financial performance, property operations, leasing support, tenant relations, capital planning, and team development across a portfolio of Class ‘A’ commercial properties. The role is responsible for operating and capital budgets, forecasts, financial reporting, expense recoveries, and performance analysis, while partnering with property accounting, operations, leasing, construction, legal, security, parking, and development teams. The position also maintains relationships with tenants and capital partners, supports tenant retention and leasing activity, and ensures properties meet operational, safety, and compliance standards. The Asset Manager develops and leads a high-performing property management team through coaching, training, accountability, and succession planning. Additional responsibilities include oversight of the Los Angeles Regional Security Operations Center based at Columbia Square; serving on the Columbia Square and On Vine Associations’ Boards of Directors; coordinating with third-party operators and parking teams; and supporting regional initiatives and development or repositioning projects as directed. Regular and predictable attendance is an essential function of the position.

Requirements

10 or more years of experience in the commercial real estate industry.
A diverse background covering regional Class ‘A’ office leasing, property operations, and construction.
Well-organized, detail-oriented, and able to follow through on assignments.
Strong verbal and written communication skills and ability to communicate effectively with employees, tenants, contractors, and others.
Proficiency with financial concepts and applications.
Self-directed, motivated, and creative in problem solving.
Demonstrated expertise in commercial real estate financial management, including budgeting, forecasting, variance analysis, accrual review, capital planning, financial reporting, CAM recoveries, lease economics, and portfolio performance analysis.

Nice To Haves

Property operations and asset management experience with Class ‘A’ office properties on behalf of institutional owners.
Achieved or in the process of obtaining Certified Property Manager (CPM) or Real Property Administrator (RPA) certification.
College degree.
Experience dealing with municipalities and participation in public-facing committees, such as a local business improvement district or chamber of commerce.

Responsibilities

Develop and lead a strong property management team, including coaching, training, mentoring, career development, performance feedback, and succession planning.
Own operating and capital budgets, reforecasts, and capital planning for the properties; review budgets for efficiencies and alignment with portfolio objectives and ownership expectations.
Review financial statements, variance reports, accruals, forecasts, supporting schedules, and reporting for accuracy, completeness, and compliance with accounting policies.
Drive accountability for budgeted NOI, operating expense targets, and capital expenditure objectives; identify financial risks, opportunities, and corrective actions.
Review and approve significant expenditures, contracts, purchase orders, invoices, and capital requests.
Monitor CAM reconciliations, operating expense recoveries, tax and utility recoveries, and other tenant reimbursements to maximize income and ensure lease compliance.
Analyze portfolio performance and identify ways to increase revenue, reduce expenses, improve asset value, and evaluate capital project ROI.
Oversee accounts receivable, tenant collections, bad debt exposure, credit risk mitigation, tenant security deposits, and letters of credit.
Ensure timely completion of monthly, quarterly, and annual reporting, recurring variance reports, tenant watchlists, sublease tracking, Stevenson Plans, and stacking plans.
Conduct regular property inspections and ensure prompt resolution of issues and maintenance of Class ‘A’ standards.
Support leasing efforts, including prospective tenant tours, lease review and execution, market-ready improvement projects, renewals, and other lease transactions.
Monitor lease options and encumbrances, coordinate tenant communications and notices, submit lease deals in VTS for approval, and work with brokers to keep deal information current.
Partner with leasing and construction teams on renewals, restructures, expansions, contractions, relocations, tenant improvements, alterations, and base-building improvements.
Develop tenant retention strategies, maintain relationships with key tenant contacts, proactively address concerns, resolve escalated issues, and support tenant outreach and events.
Maintain relationships with capital partners and participate in investor tours as requested.
Ensure accounts payable are submitted and closed on time, with final review and approval as required.
Ensure properties comply with applicable codes and that teams conduct required inspections, fire and life safety training, and drills.
Monitor capital budgets and project costs, prepare and submit AFE requests as needed, and ensure projects are completed thoroughly and on time.
Work with the Legal Department on vendor contracts, tenant leases, and license agreements.
Meet with the Regional Director to report progress on tasks, projects, and property issues, and promptly report matters requiring immediate attention.
Provide expertise and support to development or repositioning projects in Hollywood as needed.
Oversee the Los Angeles Regional Security Operations Center at Columbia Square and liaise between Asset Management and the VP of Security and Safety.
Serve on the Columbia Square and On Vine Associations’ Boards of Directors, providing strategic oversight of shared facilities, operating budgets, capital projects, and owner obligations.
Maintain understanding of Association bylaws, CC&Rs, and governing documents related to shared responsibilities between Kilroy and residential tower ownership entities.
Attend recurring operations meetings with third-party operators and provide guidance on capital and operating expenses.
Partner with the parking team, review parking operations and revenue performance, monitor outside parking revenue opportunities, and seek to maximize parking revenue.
Participate in regional leadership meetings and initiatives focused on best practices, operational efficiency, team building, and training.
Present financial performance, budget assumptions, forecasts, and strategic recommendations to senior leadership as required.
Perform other duties as assigned.