Asset Management Systems Supervisor

Connecticut Water Service, Inc.•San Jose, CA

7d•$164,705 - $201,307

About The Position

The Asset Management Systems Supervisor at San Jose Water Company oversees the implementation, maintenance, and optimization of the Enterprise Asset Management (EAM) system and related technologies supporting asset and work management processes. Reporting to the Director of Asset Management, this position leads analysts and administrators to ensure the EAM system supports repair, maintenance, replacement, and work planning across the organization. The Supervisor manages system maintenance, security controls, and data-quality initiatives; coordinates technology projects; promotes business intelligence (BI) tools for data-driven decision-making; and fosters safety, operational efficiency, and continuous improvement through technology-enabled asset management practices. The role provides support and training for system users, works with internal stakeholders to improve field applications and computing, supports EAM software implementations and updates, oversees data-analysis processes, supports CMMS integrations and mobile application development, and prepares performance reports using BI visualizations and dashboards.

Requirements

Extensive knowledge of asset management principles.
Excellent written and oral communication skills for working with operating teams.
Ability to map business process flows and translate them into technical configurations.
Applied experience using SQL to interact with an enterprise database and experience with reporting or data presentation tools.
Experience developing integrations between a CMMS system and other internal or external business systems.
Creativity in operations, analyzing and presenting data relationships, and helping others derive information from data.
Understanding of data modeling and database structure.
Experience with programming or scripting languages such as Python, JavaScript, or .NET.
Ability to work effectively with all levels of the organization.
Ability to work independently and prioritize duties with minimal intervention to meet deadlines.
Knowledge of ETL concepts and best practices.
Bachelor’s degree or equivalent practical experience in Computer Science, Engineering, Business, Management Information Systems, or a related field.
At least 6 years of experience implementing or administering a CMMS or EAM system.
At least 1 year of experience using HxGN EAM.
Experience working with databases and database tools or applications (e.g., Toad, Data Point, SQL Developer), writing SQL against relational database systems.
Experience performing analysis and developing reports using BI and analytics tools.

Responsibilities

Foster a culture of safety and accountability, ensuring compliance with company policies, safety standards, OSHA regulations, and other applicable requirements.
Supervise end-user support for asset management systems, including reviewing and auditing user access, creating training materials, training users, delivering operational reports, maintaining online system documentation, and incorporating safety into configurations.
Engage with supervisors, users, developers, and other system leads to improve field applications and computing related to work and asset management.
Support implementation of EAM software and new updates.
Oversee data analysis for data quality, work performance, asset performance, and safety improvement.
Build and maintain an organizational culture that supports strong asset management system utilization and data quality.
Support CMMS data integrations with multiple business systems.
Manage and support mobile application development.
Prepare performance reports using BI analytics visualizations and dashboards.
Lead a team of analysts and administrators and coordinate technology projects aligned with business needs.