Asian Executive Host

Foxwoods Resort Casino • Ledyard, CT

5d

About The Position

Under the direction of the Vice President of Player Development Asian Marketing, the Asian Executive Host promotes and maintains integrity and high-caliber customer service for patrons and employees. The role requires independent decision-making within established authority, effective interpersonal relations, schedule flexibility, and tactful problem-solving using ingenuity and creativity. The incumbent is responsible for achieving annual goals for total theoretical revenue and profit, total actual revenue and profit, and new or reactivated player quotas.

Requirements

• High school diploma or GED.
• At least two years of experience as a Casino Host in a high-volume casino property, or three to five years of experience in Casino Marketing/Public Relations.
• An existing customer base from the New York and Massachusetts markets.
• Fluent spoken, written, and reading ability in Chinese (Mandarin or Cantonese) and English.
• Cultural competency.
• Effective interpersonal relations skills.
• Tactful problem-solving skills and the ability to apply ingenuity and creativity.
• Flexibility in work schedule.

Nice To Haves

• Vietnamese or other Asian language skills.

Responsibilities

• Promote and maintain integrity and high-caliber customer service for patrons and employees.
• Make independent decisions within boundaries of authority.
• Apply tactful problem-solving, ingenuity, and creativity to resolve issues.
• Achieve established annual goals for total theoretical revenue and profit, total actual revenue and profit, and new/reactivated player quotas.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED