Asian Executive Host

Foxwoods Resort Casino • Mashantucket, CT

4d

About The Position

Under the direction of the Vice President of Player Development Asian Marketing, the Asian Executive Host promotes and maintains integrity and high-caliber customer service for all patrons and employees. The role requires the ability to make independent decisions within the boundaries of authority, effective interpersonal relations, flexibility in work scheduling, and tactful problem-solving skills, applying ingenuity and creativity to resolve issues. The position is responsible for achieving established annual goals for total theoretical revenue and profit, total actual revenue and profit, and new or reactivated player quotas.

Requirements

• High school diploma or GED.
• At least two years of experience as a Casino Host at a high-volume casino property, or three to five years of experience in Casino Marketing or Public Relations.
• An existing customer base from the New York and Massachusetts markets.
• Fluency in speaking, reading, and writing Chinese (Mandarin or Cantonese) and English.
• Cultural competency.
• Effective interpersonal relations skills.
• Flexibility in work schedule.

Nice To Haves

• Vietnamese or another Asian language.

Responsibilities

• Promote and maintain integrity and high-caliber customer service for patrons and employees.
• Make independent decisions within the boundaries of authority.
• Apply tactful problem-solving, ingenuity, and creativity to resolve issues.
• Achieve annual goals for total theoretical revenue and profit, total actual revenue and profit, and new or reactivated player quotas.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED