Academic and Student Affairs (ASA) Workforce Coordinator (PA)

Finger Lakes Community College•Canandaigua, NY

6d•Hybrid

About The Position

The Academic and Student Affairs (ASA) Workforce Coordinator supports the development, implementation, compliance, recruitment, and continuous improvement of workforce programs at Finger Lakes Community College, including short-term Pell-eligible programs subject to Gainful Employment (GE), Financial Value Transparency (FVT), Value-Added Earnings (VAE), completion, and job placement requirements. The Coordinator serves as a central point of coordination among Workforce, Career, and Experiential Learning (WCEL); Academic Affairs; Student Affairs; Admissions; Financial Aid; Assessment, Planning, and Continuous Improvement (APCI); and Career Services. The role promotes regulatory alignment, data integrity, effective noncredit-to-credit pathways, and student success, and coordinates post-completion outcomes reporting and student intake, onboarding, and communication. This position supports program administration and eligibility processes, data collection and reporting, retention, recruitment, student support, and collaboration with employers and community partners. It follows a hybrid model with a combination of on-site and remote work. A flexible work schedule is available upon successful completion of training. The 2026/2027 starting salary range is $53,501 to $61,832, commensurate with qualifications.

Requirements

Bachelor's degree in education, higher education administration, workforce development, business, or a related field.
At least two years of experience in higher education, workforce development, compliance, student services, or a related field.
Demonstrated experience managing data collection, reporting, and compliance-related processes.
Strong organizational and project management skills.
Ability to handle confidential student and financial information appropriately.
Experience in college admissions, student recruitment, workforce program outreach, or related enrollment activities, including supporting prospective students through admissions and onboarding.
Proficiency with Microsoft Office Suite and experience working with databases or student information systems.

Nice To Haves

Community college experience.
Familiarity with federal and state compliance requirements for workforce education programs, including short-term Pell eligibility, Gainful Employment (GE), Financial Value Transparency (FVT), Value-Added Earnings (VAE), completion rates, and job placement rates.
Experience with noncredit workforce programs and pathways to credit.
Familiarity with student information systems such as Ellucian Colleague, customer relationship management platforms such as Slate, access-control software such as Atrium, and data reporting systems.
Experience with grants or externally funded programs.
Demonstrated ability to collaborate with internal and external stakeholders.
Experience in career services, internship coordination, or related functional areas.
Knowledge of nonprofit organizations, community partnerships, and industry sectors aligned with FLCC academic programs.

Responsibilities

Coordinate implementation and ongoing administration of workforce programs, including compliance with applicable federal and state requirements for short-term Pell-eligible programs.
Lead collection, validation, and maintenance of employment, earnings, credential attainment, and other post-completion outcomes for current and former participants, including retroactive data collection.
Develop and manage systems to track student participation, attendance, completion, and outcomes for institutional reporting, compliance, and continuous improvement.
Monitor attendance, contact students with chronic absences or who stop attending, and coordinate with appropriate offices to support retention, accurate documentation, and compliance.
Coordinate with APCI and the Financial Aid Office to prepare required federal, state, SUNY, and institutional reports; validate data; and support audits, program reviews, and compliance monitoring.
Partner with the Financial Aid Office on program and student eligibility, documentation, attendance verification, and related compliance processes.
Develop and maintain intake, onboarding, documentation, verification, and communication workflows for prospective and current workforce students.
Support workforce program approval and eligibility processes, including documentation of program length, outcomes, and alignment with workforce needs.
Coordinate with academic departments and WCEL to develop noncredit-to-credit pathways and stackable credentials.
Partner with Student Affairs to connect students with advising and support services and strengthen the student experience.
Collaborate with Career Services, employers, community organizations, and other external partners to track employment outcomes, collect post-completion data, engage employers, and align programs with labor market needs, in coordination with APCI and WCEL leadership.
Maintain current knowledge of applicable federal and state regulations, guidance, and best practices for short-term Pell-eligible workforce programs.
Support recruitment and outreach by participating in admissions events, responding to prospective student inquiries, and collaborating with enrollment and academic departments to promote program awareness and enrollment.
Provide administrative and operational support for new and existing workforce programs.
Perform other related duties as assigned.