Armed Security Officer
About The Position
St. Elizabeth Healthcare is hiring an Armed Security Officer to join its Grant Security Team. The officer is responsible for providing a safe and secure environment for patients, visitors, and staff while interacting with people with an emphasis on professional service and customer relations. The role requires working knowledge and understanding of the use of deadly physical force and close coordination with staff, local law enforcement, and other government agencies. The officer is expected to demonstrate respect, dignity, kindness, and empathy in encounters with patients, families, visitors, and employees, regardless of cultural background. This PRN position has an any-shift schedule. Duties include patrolling SEH property, assisting and directing people, preventing and controlling disturbances, monitoring CCTV and alarm systems, handling radio and telephone communications, completing reports and records, and maintaining required department and firearms training.
Requirements
- High school diploma or GED with applicable Criminal Justice experience, or a bachelor's degree.
- Valid driver's license and eligibility to be insured by the Hospital insurance carrier.
- Successful completion of an accredited police academy firearms course, a state-approved concealed-carry firearms course, an approved firearms training program, or related military firearms training.
- Successful completion of a psychological evaluation.
- Successful completion of weapons retention training.
- One of the following: six months of SEH Security Officer 1 experience, current sworn law enforcement officer status, or honorable discharge from the Armed Forces.
Responsibilities
- Direct visitors, patients, and employees to appropriate locations.
- Intervene to prevent and control disturbances.
- Protect, secure, and safeguard all persons on SEH property.
- Provide way-finding and general assistance to patients and visitors during routine security duties.
- Communicate clearly and courteously, provide professional customer service, and use appropriate de-escalation techniques in a variety of situations.
- Monitor activity through closed-circuit television and monitor alarm systems that terminate within Security.
- Handle radio and telephone communications effectively.
- Complete case reports, maintenance logs, daily data entry, and other necessary documentation professionally.
- Review roll call, emails, and other pertinent information daily.
- Use photographic documentation to supplement written reports when appropriate.
- Successfully complete all mandatory department training and complete and maintain additional firearms-related training.
- Perform other duties as assigned.
Benefits
- Competitive pay and comprehensive health coverage within the first 30 days.
- Generous paid time off and flexible work schedules.
- Retirement savings with employer match.
- Tuition reimbursement and professional development opportunities.
- Wellness, mental health, and recognition programs.
- Career advancement through mentorship and internal mobility.
