Armed Security Officer

SEH Saint Elizabeth Medical Center•Williamstown, KY

About The Position

St. Elizabeth Healthcare is hiring an Armed Security Officer to join its Grant Security Team. The role is responsible for providing a safe and secure environment for patients, visitors, and staff while delivering professional service and customer relations. The officer should understand the use of deadly physical force and works closely with staff, local law enforcement, and other government agencies. The position requires respectful, dignified, kind, and empathetic interactions with patients, families, visitors, and employees regardless of cultural background. The officer directs visitors, patients, and employees to appropriate locations; intervenes to prevent and control disturbances; and protects, secures, and safeguards people on St. Elizabeth Healthcare property. The role also provides way-finding and general assistance, uses clear and courteous communication, and applies appropriate de-escalation techniques. Duties include monitoring closed-circuit television and alarm systems, handling radio and telephone communications, completing reports and other documentation, reviewing daily operational information, and using photographic documentation when appropriate. The officer must complete mandatory departmental training and maintain additional firearms-related training. Other duties may be assigned. This is a PRN position with any shift. It is classified as non-exempt.

Requirements

High school diploma or GED with applicable Criminal Justice experience, or a bachelor's degree.
Valid driver's license and ability to be insured by the Hospital insurance carrier.
Successfully completed an accredited police academy firearms course, a state-approved concealed carry firearms course, an approved firearms training program, or related military firearms training.
Successfully pass a psychological evaluation.
Successfully complete weapons retention training.
Six months of SEH Security Officer 1 experience, or be a current sworn law enforcement officer, or be an honorably discharged member of the Armed Forces.

Responsibilities

Provide a safe and secure environment for patients, visitors, and staff.
Direct visitors, patients, and employees to appropriate locations and intervene to prevent and control disturbances.
Protect, secure, and safeguard people on St. Elizabeth Healthcare property.
Provide way-finding and general assistance to patients and visitors during routine security duties.
Communicate courteously and professionally, relate effectively to customers, and use appropriate de-escalation techniques.
Monitor activity through closed-circuit television and monitor alarm systems that terminate within security.
Handle radio and telephone communications effectively.
Complete case reports, maintenance logs, daily data entry, and other necessary documentation professionally.
Review roll call, emails, and other pertinent information daily.
Use photographic documentation to supplement written reports when appropriate.
Successfully complete all mandatory departmental training and maintain additional firearms-related training.
Perform other duties as assigned.