Armed Guard - Covington

Pac-Tac Protective Solutions•Covington, WA
•$22 - $27•Onsite

About The Position

Pac-Tac Protective Solutions is hiring Armed Guards for retail locations in Washington and the Portland metro area. The role provides a safe and welcoming environment for customers, associates, and visitors while protecting company assets. Guards serve as a visible security presence, emphasizing customer service, conflict resolution, de-escalation, and incident prevention. The position calls for sound judgment and professionalism to resolve situations without physical interaction. The posting lists full-time, part-time, and on-call options; applicants should indicate their preferred option. Day and swing shifts are listed, with preference given to applicants willing to work any shift, including graveyard shifts. Shifts are 8–9 hours and require standing and walking. Pay is $22.00–$27.00 per hour depending on qualifications and assignment. Uniforms and equipment are provided by the employer. Applicants must provide their own firearm and lease it to the company; firearms must be on the company’s strict approved list.

Requirements

  • Provide your own firearm and lease it to the company; the firearm must be on the company’s approved list.
  • Maintain firearm proficiency, licensing, and training standards in compliance with state regulations.
  • Ability to work shifts of 8–9 hours that require standing and walking.

Nice To Haves

  • Current armed guard license preferred.
  • Previous armed security, military, law enforcement, or retail loss prevention experience.
  • Strong customer service and interpersonal communication skills.
  • Ability to remain calm and professional in high-stress situations.
  • Training in conflict resolution, crisis intervention, and de-escalation techniques.
  • Strong observational and report-writing abilities.
  • Willingness to work any shift, including graveyard shifts.

Responsibilities

  • Provide customer service while maintaining a professional security appearance.
  • Engage with customers and employees in a friendly, approachable manner.
  • Use verbal de-escalation techniques to address conflicts and disruptive behavior.
  • Assist customers with directions, store information, and general inquiries.
  • Monitor store activity to identify and deter theft, fraud, safety hazards, and policy violations.
  • Conduct interior and exterior patrols of stores and parking areas.
  • Respond to emergencies, disturbances, and security incidents while prioritizing everyone’s safety.
  • Prepare accurate incident, activity, and investigative reports.
  • Coordinate with store management, law enforcement, and emergency responders when necessary.
  • Enforce company policies and procedures professionally and respectfully.
  • Maintain firearm proficiency, licensing, and training standards in compliance with state regulations.

Benefits

  • Employer-provided uniforms and equipment
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