Armed Guard - Spokane

Pac-Tac Protective Solutions•Spokane, WA

4d•$22 - $27•Onsite

About The Position

Pac-Tac Protective Solutions (PTPS) is hiring armed guards for retail locations in Washington and the Portland metro area. The role provides a safe and welcoming environment for customers, associates, and visitors while protecting company assets. Guards serve as a visible security presence and focus on customer service, conflict resolution, de-escalation, and incident prevention. They are expected to use sound judgment and professionalism to resolve situations without physical interaction. Positions are listed as full-time, part-time, or on-call; applicants should indicate their preference. Shifts include day and swing shifts, with preference given to applicants willing to work any shift, including graveyard shifts. Shifts are 8–9 hours and require standing and walking. Pay is $22.00–$27.00 per hour, depending on qualifications and assignment. The employer provides uniforms and equipment, but applicants must provide their own firearm and lease it to the company; the approved firearm list is strict.

Requirements

Must provide an own firearm and lease it to the company; firearm must be on the company's approved list.
Must maintain firearm proficiency, licensing, and training standards in compliance with state regulations.
Ability to work shifts requiring 8–9 hours of standing and walking.

Nice To Haves

Current armed guard license is preferred.
Previous armed security, military, law enforcement, or retail loss prevention experience.
Strong customer service and interpersonal communication skills.
Ability to remain calm and professional during high-stress situations.
Training in conflict resolution, crisis intervention, and de-escalation techniques.
Strong observational and report-writing abilities.
Willingness to work any shift, including graveyard shifts.

Responsibilities

Deliver exceptional customer service while maintaining a professional security appearance.
Engage with customers and employees in a friendly, approachable manner.
Use verbal de-escalation techniques to resolve conflicts and disruptive behavior.
Assist customers with directions, store information, and general inquiries.
Monitor store activity to identify and deter theft, fraud, safety hazards, and policy violations.
Conduct interior and exterior patrols of the store and parking areas.
Respond to emergencies, disturbances, and security incidents while prioritizing everyone's safety.
Prepare accurate incident, activity, and investigative reports.
Coordinate with store management, law enforcement, and emergency responders when necessary.
Enforce company policies and procedures professionally and respectfully.
Maintain firearm proficiency, licensing, and training standards in compliance with state regulations.