Armed Guard, Dearborn, MI

STRATEGIC SECURITY CORP • Chesterfield Township, MI

1d • $25 - $25

About The Position

As an armed Security Officer, you will conduct foot patrols in government, corporate, retail, or fast-food environments while providing service to customers, visitors, and employees. You will compose reports, monitor CCTV and alarm systems, control access and egress, deter criminal activity and misconduct, and perform other duties as needed. The role also follows Strategic Security’s G.E.T. principles: Greet, Engage, and Thank individuals. This includes welcoming people, developing rapport, proactively scanning for threats and safety issues, and staying informed about the site and surrounding area.

The position may involve responding to alarms and emergencies, warning people of rule violations, permitting authorized entry, preventing theft, investigating incidents, maintaining required logs, liaising with law enforcement, providing directions and guest services, assisting with basic first aid, and making emergency notifications. Security patrols may be conducted on foot or in a vehicle. The work environment may be indoors or outdoors, with temperatures ranging from moderate to extreme cold and heat.

Requirements

• High school diploma or equivalent.
• Pass and possess a state-licensed Armed Security Guard Card or license if required by the state, city, or locality.
• Pass a state licensing test if driving a company-owned or client-provided vehicle.
• Verifiable work history if previously employed.
• At least 18 years old, or the minimum age required by the state if higher.
• U.S. citizen or foreign citizen authorized to work legally in the United States.
• Ability to follow orders.
• Proficient computer skills, including Microsoft Office.
• Effective oral and written communication skills and active listening skills.
• Ability to assess and evaluate situations effectively, identify critical issues quickly and accurately, and pay attention to detail.
• Demonstrated ability to interact cordially and communicate with the public.
• Warm, engaging, charismatic manner and the ability to develop rapport authentically and sincerely.
• Good judgment and a high level of integrity.
• Proactive, able to take initiative with minimal supervision, resourceful, and able to think critically and find solutions without obvious resources.
• Ability to navigate challenging situations while remaining positive.
• Subject to a drug screen to the extent permitted by law.
• If prior military service, able to provide a DD214 discharge document with discharge status indicated upon job offer.

Nice To Haves

• One year of experience as a security officer is strongly preferred.
• Graduate of an accredited high school or a Certificate of Completion of General Education Development requirements.

Responsibilities

• Conduct foot patrols and security patrols of designated areas on foot or in a vehicle.
• Provide service to customers, visitors, employees, guests, shoppers, associates, and tenants by greeting them, engaging with them, and thanking them.
• Proactively scan for potential criminal threats and life-safety issues, and watch for unusual conditions that may create security concerns or safety hazards.
• Stay current on information relevant to the site and area, including crime trends, terrorist threats, local businesses, attractions, brand profiles, promotions, and current news.
• Compose reports and investigate accidents, incidents, and suspicious activities; maintain written logs as required by the post.
• Monitor CCTV and alarm systems, control access and egress, permit authorized persons to enter, and monitor entrances and exits.
• Sound alarms or contact police or fire departments in response to fire or unauthorized persons, and make emergency notifications.
• Identify and warn violators of rule infractions, deter criminal activity and misconduct, and prevent theft of company property.
• Liaise with local law enforcement and share relevant information with customers when appropriate.
• Guide customers to destinations, open lines, and points of interest; answer inquiries and provide transportation and local attraction information.
• Troubleshoot customer issues, concerns, or complaints and relay pertinent information to management.
• Keep the area under the officer’s control clean and professional.
• Assist with basic first aid.
• Use hand-held wands or walk-through magnetometers when required.
• Operate radio or telephone equipment and/or console monitors.

Benefits

• Major medical
• Paid vacation
• 401K
• Opportunities for additional training to support professional development
• Discounts and access to exclusive deals through corporate affiliates and partnerships, including cell phone data plans, home goods, and travel and entertainment
• Weekly pay periods
• Flexible scheduling, as available and varying by location, management, and company needs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED