ArizonAbility Adult Day Program Driver

UCP of Central Arizona • Phoenix, AZ

5d • Onsite

About The Position

The Day Program Driver provides transportation services for program members by driving company vehicles to transport members to and from the program and in the community. The role is part-time, with flexible scheduling as needed and as determined by program management. The driver assists members with boarding and exiting vans, accompanies members on community outings, and provides instruction and assistance as appropriate. The position requires maintaining safe supervision and transportation ratios, following safety procedures, and using appropriate behavior management techniques, including Article 9 training.

The driver provides respectful, member-centered service and communicates professionally with staff, funding sources, members, and families or guardians. Duties also include responding to safety and emergency situations, completing incident reports and other required documentation, keeping vehicles clean and free of hazards, fueling vehicles and recording purchases and mileage, coordinating vehicle maintenance requests, and securing vehicles and related equipment. The role requires protecting confidential member information and complying with UCP policies, HIPAA, and applicable state and federal laws and regulations.

The driver is directly accountable to the Program Lead, with support from the Program Manager, for all phases of activities. The position may also perform other related transportation duties as assigned.

Requirements

• Must be at least 21 years old.
• Must provide a 39-month motor vehicle record demonstrating a good driving record.
• Must meet agency licensure requirements for fingerprinting and background checks.
• Must be able to lift, push, maneuver, secure, and transfer members and/or their personal mobility devices.
• Must meet driver qualifications established by the insurance carrier and UCP policy.
• Must be available to work part-time split shifts Monday through Friday: mornings from 6:00 a.m. to 8:30 a.m. and afternoons from 3:30 p.m. to 6:00 p.m.
• Able to complete training programs and pass associated tests to meet competency requirements.
• Good customer service and communication skills.
• Able to speak, read, and write English.
• Basic computer skills, including data entry, word processing, and spreadsheets.
• Able to demonstrate competency in operating an agency transport vehicle.
• Manual dexterity to maintain documentation records.
• Able to assess and provide behavior management in crisis situations and call for assistance when needed.
• Able to physically perform CPR and first aid.

Nice To Haves

• High school diploma or GED equivalent.
• Experience working with individuals with disabilities in a private or center-based setting.

Responsibilities

• Safely transport and assist members in a company vehicle to and from the program and in the community.
• Deliver transportation services according to UCP’s mission, vision, and values.
• Treat members with respect and encourage self-determination.
• Assist members with boarding and exiting company vans.
• Follow program safety policies and procedures.
• Provide member-centered customer service when interacting with members and their families.
• Communicate effectively and professionally with staff, funding sources, members, and their families or guardians.
• Assist with safety skills, including basic first aid, fire drills, and emergency situations, and complete required reports.
• Accompany members on community outings and provide appropriate instruction and assistance.
• Use appropriate behavior management techniques, including Article 9 training.
• Maintain a professional presence and appearance, including appropriate language, initiative, respect, punctuality, manners, maturity, and consistency.
• Seek problem resolution with program management when handling difficult situations.
• Write incident reports and inform the supervisor or lead of incidents within required timelines.
• Attend required staff meetings and training.
• Collaborate with colleagues and supervisors to improve service to the organization and its programs.
• Protect and maintain the confidentiality of member information and documentation in accordance with UCP policy, HIPAA, and state and federal law.
• Maintain required transportation member ratios and appropriate member supervision at all times.
• Report suspected or alleged abuse or neglect as required by UCP policy and state law.
• Keep vehicles clean and free of safety hazards.
• Fuel vehicles and record fuel purchases, gallons, and mileage according to standard operating procedures.
• Maintain timely and meticulous records, including monthly progress reports, mileage logs, maintenance requests, and transportation billing logs.
• Ensure vehicle maintenance requests are completed on time with direction from the DTA Program Lead.
• Secure vehicles and protect vehicle equipment, including Garmins and the GPS system.
• Follow agency, department, and Division of Developmental Disabilities policies and procedures, and state and federal laws and regulations.
• Maintain optimum attendance and reliability.
• Perform other related transportation duties as assigned.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed