Arena Usher - On-Call (Days)
About The Position
Responsible for assisting guests at entertainment events by collecting admission tickets/passes, distributing programs, assisting in finding seats, answering questions about the facility and its offerings. Provide general information about the property and the various venues. Ensure that guests are properly seated and late seating policies are followed. Assist with guest seating and ticketing situations. Distribute event programs. Assist with the enforcement of the camera/tape policy for each event. Alert management of any guest’s special needs or emergency situations.
Requirements
- Excellent customer service and communication skills
- Ability to stand and walk (including stairs) for extended periods of time
- Ability to bend and lift up to 25 pounds
- Ability to quickly read and interpret information printed on event tickets
- Ability to assist guests in wheelchairs
- Must be alert at all times and be able to think and act quickly and appropriately in the event of an emergency
- Required to accept 25% of the offered shifts within 60 days
Responsibilities
- Collecting admission tickets/passes
- Distributing programs
- Assisting guests in finding seats
- Answering questions about the facility and its offerings
- Providing general information about the property and its various venues
- Ensuring guests are properly seated and late seating policies are followed
- Assisting with guest seating and ticketing situations
- Distributing event programs
- Assisting with the enforcement of the camera/tape policy for each event
- Alerting management of any guest’s special needs or emergency situations
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
