Area Supervisor

Tact Tech Security Solutions•Port Saint Lucie, FL

1d•$42,000 - $46,000

About The Position

The Area Supervisor oversees operational performance, personnel management, compliance, and client relationships across assigned regions within Tact Tech Security Solutions. The role ensures consistent service delivery, adherence to company policies and regulatory requirements, and the development of strong site leadership. The Area Supervisor serves as an operational liaison among field operations, clients, and executive leadership. The position requires working independently with minimal supervision, using sound judgment in day-to-day responsibilities and escalating significant concerns through scheduled or periodic meetings with leadership.

Requirements

At least 5 years of experience in security operations, law enforcement, military, or related leadership roles.
At least 3 years of experience managing multiple sites or teams.
Strong understanding of private security operations and regulatory compliance.
Proven ability to lead and develop teams across multiple locations.
Excellent communication, organizational, and problem-solving skills.
Valid Security Guard D license.
Valid Security Guard G license or ability to obtain one within six months of hire.
Valid Florida driver’s license and ability to travel regularly within the region.
Proficiency with scheduling, reporting, and workforce management systems.
Authorization to work in the United States without sponsorship.

Nice To Haves

Prior experience in a multi-site supervisory role within private security.
Experience supporting commercial, residential, or high-profile client environments.
Bachelor’s degree in Criminal Justice, Business Administration, or a related field.
Experience with ADP Workforce Now or similar HRIS platforms.

Responsibilities

Oversee day-to-day operations across multiple client sites within the assigned region.
Ensure posts are properly staffed, scheduled, and operated in accordance with post orders and company standards.
Conduct regular site visits, inspections, and operational audits to ensure service quality and compliance.
Respond to escalated operational issues, incidents, and emergencies as needed.
Ensure consistent implementation of company policies, procedures, and operational directives.
Maintain accountability for employee performance within the assigned region.
Track and monitor KPIs to drive operational improvements and achieve performance goals.
Supervise, mentor, and evaluate Site Supervisors, Field Supervisors, and other personnel within the area.
Ensure proper onboarding, training, and ongoing development of regional personnel.
Address performance concerns and enforce corrective action in accordance with company policy, in coordination with HR.
Promote employee engagement, accountability, and professionalism across assigned sites.
Serve as the primary point of contact for assigned clients.
Conduct regular client meetings, site walkthroughs, and performance check-ins.
Address client concerns promptly and resolve service-related issues.
Support contract retention through proactive communication and consistent service quality.
Ensure compliance with federal, state, and local laws and regulations governing private security operations.
Verify that personnel meet licensing, training, and certification requirements.
Ensure compliance with company policies and procedures, post orders, incident reporting protocols, and documentation standards.
Investigate incidents, prepare reports, and implement corrective actions when necessary.
Ensure company-issued equipment, vehicles, and technology are used in accordance with policy.
Maintain accurate operational records and documentation.
Submit required reports, incident summaries, and operational updates to leadership.
Coordinate with internal departments to support staffing, training, and operational needs.