Area Supervisor

Flagger Force, LLC•Ashland, VA

11d

About The Position

The Area Supervisor leads field operations within an assigned territory and is accountable for employee performance, safety, service quality, client relationships, and operational execution. The role provides hands-on leadership through job site visits, coaching, and performance management; oversees pre-construction planning and field readiness; and builds relationships with clients, State DOT representatives, and local municipalities. The Area Supervisor connects field operations, clients, and internal departments to support safe, efficient, high-quality service delivery. The position also supports employee development and staffing, client service opportunities, incident follow-up, fleet safety, and operational reporting. The employee is expected to act in accordance with company values, vision, and mission; demonstrate honesty, integrity, respect, leadership, professionalism, effective communication, accuracy, initiative, and good attendance; and perform other duties as assigned. Flagger Force describes itself as an industry leader in traffic control supporting infrastructure, utilities, and other service industries throughout the eastern United States. It offers a supportive work environment centered on its values, vision, and mission and identifies employees as its most important asset.

Requirements

Pass the Work Zone Leadership course with a score of 80% or higher.
Maintain valid internal training certifications through Flagger Force Academy.
Hold all Department of Transportation qualifications required for the assigned territory.
Have a valid driver's license meeting Flagger Force motor vehicle record standards.
Demonstrate strong verbal, written, analytical, reasoning, and problem-solving skills.
Have developed leadership skills, including conflict resolution and the ability to coach and train people and teams.
Ability to positively influence people and situations in a fast-paced environment, build trust, and support optimal outcomes.
Ability to adapt quickly and manage time effectively.
Ability to manage high-stress scenarios and environments.
Proficient computer literacy, including experience with Microsoft Office products such as Word, Excel, PowerPoint, and Teams.
Have steel-toed boots or be able to obtain them before employment.
Bachelor's degree.

Nice To Haves

One or more years of experience with Flagger Force and/or comparable traffic control operations.
One or more years of experience working with state and federal traffic control guidelines, including the Manual on Uniform Traffic Control Devices (MUTCD).
Previous experience leading, coaching, or supervising field employees.
Advanced Crew Leader knowledge or comparable traffic control leadership experience.

Responsibilities

Manage and provide day-to-day leadership to assigned field personnel and oversee their work.
Participate in hiring, performance management, corrective action, and termination decisions in accordance with company policies.
Build relationships with direct reports through regular coaching, communication, and job site visits; conduct annual performance reviews and provide ongoing feedback and development support.
Travel daily to job sites throughout the assigned territory to observe field operations, evaluate performance, and complete required reporting.
Build and maintain positive relationships with clients, State DOT representatives, and local municipalities.
Identify client needs, service opportunities, and potential account growth, and communicate opportunities to appropriate internal partners.
Lead pre-construction management, including client meetings, internal job lead meetings, job planning, and required communication.
Serve as a subject matter resource for internal office staff regarding job personnel, equipment, and operational requirements.
Meet regularly with the Field Manager to review Crew Leader and Advanced Crew Leader performance, staffing needs, operational issues, and performance metrics.
Complete and submit timely, accurate work zone observation and operational reports.
Partner with the Safety Department on incident investigation and follow-up as requested.
Monitor fleet telematics and provide driver coaching and corrective follow-up as appropriate.
Represent the organization professionally in interactions with clients, employees, municipalities, and the public.
Submit HR requests and deliver coaching, corrective action, and discipline in accordance with company guidelines and timelines.
Collaborate and communicate with Operations, Safety, Human Resources, and other internal departments.
Recommend field employee promotions, development, and staffing needs to the Field Manager.
Conduct, attend, and participate in department and operational meetings as required.
Conduct random quarterly, post-accident, and reasonable-suspicion drug testing in accordance with company policy and applicable requirements.
Complete the Area Supervisor Job Training Program and required continuing education and certifications.
Perform other duties and responsibilities assigned in support of business and operational needs.
Uphold company values and demonstrate honesty, integrity, respect, leadership, professionalism, a positive attitude, effective communication, accuracy, efficiency, attention to detail, good attendance, care for the work environment, and initiative to learn new skills and tasks.