Area Service Representative #493

BISSELL Homecare•Reston, VA

About The Position

Rug Doctor is hiring a full-time Area Service Representative to deliver products and service displays and equipment for established retail accounts. The representative follows an assigned route to keep rental displays clean, stocked, and well maintained at multiple retail locations. Service stops include inspecting, cleaning, and servicing rental machines. The role may also involve implementing improved processes and procedures as needed. The Area Service Representative provides friendly, superior customer service and represents Rug Doctor’s confidence and commitment to safety in a manner consistent with the company’s mission. The position suits a responsible self-starter who can work independently and manage productivity in a fast-paced environment. The schedule is generally Monday through Friday, 38–40 hours per week, with Saturday work as needed.

Requirements

  • Must be at least 21 years of age.
  • Valid state driver’s license and clean driving record.
  • Ability to bend, stoop, and kneel; lift or raise up to 50 pounds from the ground to higher levels; and manually push or pull up to 75 pounds.
  • Ability to work in different climates, including hot and cold conditions.
  • Ability to drive a vehicle for consecutive hours in a day.
  • Friendly, exceptional communication skills, and an outgoing personality.
  • Customer-service orientation.
  • Mechanical aptitude.
  • Ability to work independently and solve problems.
  • Basic computer skills.
  • Available to work full time, 38–40 hours per week, Monday through Friday, and Saturdays as needed.
  • Consent to a criminal background inquiry and non-DOT physical, and successful completion of a drug screen, are required for consideration.

Nice To Haves

  • High school diploma or GED (preferred).
  • Desire to learn and practice company standards.
  • Interest in a career, not just a job.
  • A successful track record and ability to self-manage productivity.

Responsibilities

  • Deliver products to established retail accounts.
  • Service displays and equipment at multiple retail locations on an assigned route.
  • Keep rental displays clean, stocked, and well maintained.
  • Inspect, clean, and service rental machines.
  • Implement improved processes and procedures as needed.
  • Provide customer-friendly service to retail accounts and product users.
  • Work independently and self-manage productivity in a fast-paced environment.

Benefits

  • Company vehicle, including fuel, maintenance, insurance, and repairs.
  • Paid training.
  • Company uniforms.
  • Company credit card for business-related expenses such as travel and meals.
  • Paid time off and holidays.
  • Medical, dental, and vision benefits.
  • Short-term and long-term disability insurance.
  • Life insurance and other optional benefits.
  • 401(k) plan with company match.
  • Educational reimbursement.
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