Area Service Representative #523

BISSELL Homecare•Portland, OR

About The Position

Rug Doctor is hiring a full-time Area Service Representative to deliver products and service rental displays and equipment for established retail accounts. The role serves multiple retail locations on an assigned route, ensuring displays are clean, stocked, and well maintained. Service stops include inspecting, cleaning, and servicing rental machines. The representative may also implement improved processes and procedures as needed and is expected to provide friendly, customer-focused service consistent with Rug Doctor’s mission. The position is suited to a responsible self-starter who can work independently, solve problems, and manage productivity in a fast-paced environment. The schedule is generally Monday through Friday for 38–40 hours per week, with Saturday work as needed. Overnight travel of one to two nights per week may be required depending on company needs.

Requirements

  • Be at least 21 years of age.
  • Have a valid state driver’s license and a clean driving record.
  • Meet the physical requirements of bending, stooping, kneeling, lifting or raising up to 50 pounds from the ground to higher levels, and manually pushing or pulling up to 75 pounds.
  • Be able to work in different climates, including hot and cold conditions.
  • Be able to drive a vehicle for consecutive hours in a day.
  • Be available for full-time work, generally 38–40 hours Monday through Friday, with Saturdays as needed.
  • Be available for overnight travel one to two nights per week, depending on company needs.
  • Have a desire to learn and follow company standards.
  • Have friendly, exceptional communication skills and an outgoing personality.
  • Be customer-service oriented.
  • Have mechanical aptitude and basic computer skills.
  • Be able to work independently and solve problems.
  • Consent to a criminal background inquiry and non-DOT physical, and complete and pass a drug screen.

Nice To Haves

  • High school diploma or GED (preferred).
  • A successful record of accomplishment and the ability to self-manage productivity.

Responsibilities

  • Deliver products to established retail accounts on an assigned route.
  • Service rental displays and equipment at multiple retail locations.
  • Keep rental displays clean, stocked, and well maintained.
  • Inspect, clean, and service rental machines.
  • Implement improved processes and procedures as needed.
  • Provide superior, friendly customer service consistent with Rug Doctor’s mission.

Benefits

  • Company vehicle, including fuel, maintenance, insurance, and repairs
  • Paid training
  • Company uniforms
  • Company credit card for business-related expenses such as travel and meals
  • Paid time off and holidays
  • Medical, dental, and vision benefits
  • Short-term and long-term disability benefits
  • Life insurance and other optional benefits
  • 401(k) plan with company match
  • Educational reimbursement
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