Area Service Representative #522

Rug Doctor, LLC•Salem, OR
•Onsite

About The Position

Rug Doctor is hiring a full-time Area Service Representative to deliver products and service displays and equipment for established retail accounts. The role provides customer service along an assigned route and requires overnight travel for two nights per month, depending on company needs. The Area Service Representative keeps rental displays clean, stocked, and well maintained at multiple retail locations. Service stops include inspecting, cleaning, and servicing rental machines. The representative may also implement improved processes and procedures as needed. The role involves working independently, managing productivity in a fast-paced environment, and serving customers in a manner consistent with Rug Doctor’s mission. The schedule is 38–40 hours per week, Monday through Friday, with Saturday work as needed.

Requirements

  • Must be at least 21 years of age.
  • Valid state driver’s license and clean driving record.
  • Able to meet physical requirements, including bending, stooping, kneeling, lifting or raising up to 50 pounds from ground to higher levels, and manually pushing or pulling up to 75 pounds.
  • Able to work in different climates, including hot and cold conditions.
  • Able to drive a vehicle for consecutive hours in a day.
  • Available for full-time work, 38–40 hours per week, Monday through Friday, with Saturday work as needed.
  • Available for overnight travel, approximately two nights per month depending on company needs.
  • Friendly, with exceptional communication skills.
  • Customer-service oriented, with an outgoing personality.
  • Mechanical aptitude.
  • Able to work independently and solve problems.
  • Basic computer skills.
  • Willingness to learn and practice company standards.
  • Consent to a criminal background inquiry, non-DOT physical, and drug screen, and ability to complete and pass the physical and drug screen to qualify for employment.

Nice To Haves

  • High school diploma or GED is preferred.
  • A successful record of accomplishment and ability to self-manage productivity.
  • Interest in building a career.

Responsibilities

  • Deliver products to established retail accounts.
  • Service displays and equipment at multiple retail locations on an assigned route.
  • Keep rental displays clean, stocked, and well maintained.
  • Inspect, clean, and service rental machines.
  • Implement new and improved processes and procedures as needed.
  • Provide friendly, superior customer service.
  • Work independently and manage productivity in a fast-paced environment.

Benefits

  • Company vehicle, including fuel, maintenance, insurance, and repairs.
  • Paid training.
  • Company uniforms.
  • Company credit card for business-related expenses, including travel and meals.
  • Paid time off and holidays.
  • Medical, dental, vision, short-term and long-term disability, life insurance, and other optional benefits.
  • 401(k) plan with company match.
  • Educational reimbursement.
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