Area Service Representative

Rug Doctor, LLC•Lancaster, CA

About The Position

Rug Doctor is hiring a full-time Area Service Representative to deliver products and service displays and equipment for established retail accounts. Working independently on an assigned route, the representative keeps rental displays clean, stocked, and well maintained across multiple retail locations. Service stops include inspecting, cleaning, and servicing rental machines. The role also involves implementing improved processes and procedures as needed and providing safe, confident, customer-friendly service consistent with Rug Doctor’s mission.

Requirements

  • Desire to learn and follow company standards.
  • Friendly demeanor and exceptional communication skills.
  • Outgoing personality.
  • Customer-service orientation.
  • Mechanical aptitude.
  • Ability to work independently and solve problems.
  • Basic computer skills.
  • Availability for full-time work, 38–40 hours per week, Monday through Friday, and Saturdays as needed.
  • At least 21 years of age.
  • Valid state driver’s license and clean driving record.
  • Ability to meet physical requirements, including bending, stooping, kneeling, lifting or raising up to 50 pounds from the ground to higher levels, and manually pushing or pulling up to 75 pounds.
  • Ability to work in different climates, including hot and cold conditions.
  • Ability to drive a vehicle for consecutive hours during the day.
  • Consent to a criminal background inquiry and non-DOT physical, and ability to complete and pass a drug screen.

Nice To Haves

  • High school diploma or GED (preferred).

Responsibilities

  • Deliver products to established retail accounts on an assigned route.
  • Keep rental displays clean, stocked, and well maintained at multiple retail locations.
  • Inspect, clean, and service rental machines.
  • Implement new and improved processes and procedures as needed.
  • Provide superior, customer-friendly service to retail accounts and product users.
  • Manage productivity independently in a fast-paced environment.

Benefits

  • Company vehicle, including fuel, maintenance, insurance, and repairs.
  • Paid training.
  • Company uniforms.
  • Company credit card for business-related expenses, including travel and meals.
  • Paid time off and holidays.
  • Medical, dental, and vision benefits.
  • Short-term and long-term disability benefits.
  • Life insurance and other optional benefits.
  • 401(k) plan with company match.
  • Educational reimbursement.
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