Area Service Representative

BISSELL Homecare•Lancaster, CA

About The Position

Rug Doctor is hiring a full-time Area Service Representative to deliver products and service displays and equipment for established retail accounts. The representative follows an assigned route to multiple retail locations, ensuring rental displays are clean, stocked, and well maintained. Service stops include inspecting, cleaning, and servicing rental machines. The role may also involve implementing improved processes and procedures. The representative provides friendly, superior customer service and performs work consistent with Rug Doctor’s mission. This position suits someone who works independently, self-manages productivity, and can operate effectively in a fast-paced environment. The schedule is 38–40 hours per week, Monday through Friday, with Saturdays as needed. The role requires driving for consecutive hours, working in varying climates, and meeting physical demands including lifting and pushing or pulling equipment. Candidates must consent to a criminal background inquiry, a non-DOT physical, and a drug screen, and must pass the drug screen to be considered for employment.

Requirements

  • At least 21 years of age.
  • Valid state driver’s license and clean driving record.
  • Ability to work independently and solve problems.
  • Basic computer skills.
  • Customer-service orientation and exceptional communication skills.
  • Mechanical aptitude.
  • Ability to work 38–40 hours per week, Monday through Friday, with Saturdays as needed.
  • Ability to bend, stoop, and kneel; lift or raise up to 50 pounds from the ground to higher levels; and manually push or pull up to 75 pounds.
  • Ability to work in varying climates, including hot and cold conditions.
  • Ability to drive a vehicle for consecutive hours in a day.
  • Consent to a criminal background inquiry and non-DOT physical, and ability to complete and pass a drug screen.

Nice To Haves

  • High school diploma or GED (preferred).
  • Desire to learn and practice company standards.
  • Friendly, outgoing personality.
  • Interest in building a career.

Responsibilities

  • Deliver products to established retail accounts.
  • Service displays and equipment at multiple retail locations along an assigned route.
  • Keep rental displays clean, stocked, and well maintained.
  • Inspect, clean, and service rental machines.
  • Implement improved processes and procedures as needed.
  • Provide friendly, superior customer service.
  • Work independently, solve problems, and manage productivity.

Benefits

  • Company vehicle, including fuel, maintenance, insurance, and repairs.
  • Paid training.
  • Company uniforms.
  • Company credit card for business-related expenses, including travel and meals.
  • Paid time off and holidays.
  • Medical, dental, and vision insurance.
  • Short-term and long-term disability benefits.
  • Life insurance and other optional benefits.
  • 401(k) plan with company match.
  • Educational reimbursement.
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