Area Sales Manager (Austin/ Dallas)

Brookfield Properties•Austin, TX

10d•Onsite

About The Position

Brookfield Residential, a leading North American land developer and homebuilder for over 65 years, is seeking an Area Sales Manager for the Austin/Dallas area. This role is responsible for training and supporting the onsite sales team, working closely with sales/marketing, construction, and sales leadership. The Area Manager is expected to have a strong understanding of sales systems and processes to improve efficiency, manage tasks from start to finish, and lead a team. This position will directly manage on-site sales team members in assistant or training roles and will take on special projects as assigned by the VP of Sales and Marketing.

Requirements

High School Diploma required
Minimum 3 years’ experience selling new homes
Extensive knowledge of home building industry, sales, construction and closing process
Demonstrate strong organizational and auditing skills to effectively manage multiple priorities, maintain accuracy, and ensure timely completion of assignments
Ability to multi-task and monitor deadlines
Willingness to handle additional duties, as assigned
Proficient in Microsoft Office and CRM sales programs (i.e. SalesForce)

Nice To Haves

College degree preferred

Responsibilities

Establishing and maintaining a process for new hires related to initial onboarding and a training schedule for each onsite sales position.
Creating and maintaining an ongoing training and refresher schedule for existing team members.
Maintaining a library of training materials and trainer videos.
Serving as the primary point of contact and subject matter expert for the sales team, providing guidance and troubleshooting for sales-related questions and system issues.
Supporting the effective use of NSS/NSE, Salesforce, and other sales platforms through ongoing training, process improvements, and participation in corporate user groups and meetings.
Providing administrative and event coordination support to the VP of Sales & Marketing by organizing meetings, managing logistics, coordinating team-building events, and communicating key information to the sales team.
Ensuring each sales meeting is recorded and following up with a short recap along with any documents or assignments for the week.
Attending and helping manage all onsite events, ensuring the sales team understands their role and is performing as intended.
Coordinating and attending all trade shows (with help and direction from marketing).
Giving monthly CX updates in sales meetings.
Reviewing and approving all sales commissions regularly.
Communicating updates and acting as a liaison between sales and the accounting department.
Keeping regular track of loan statuses and contingencies.
Working closely with the sales team to ensure they have provided weekly updates.
Providing loan training and contingency tracking updates weekly.
Taking an active role in assisting the sales team to rectify loan and contingency issues.
Providing overrides on the weekend and as needed during the week.
Managing and maintaining the sales office coverage calendar to ensure all offices are staffed and open as intended.
Coordinating coverage for sales offices as needed.
Hiring temps as needed and providing coverage personally as needed.
Ensuring the sales vacation calendar is kept up to date, and all necessary parties are informed of absences.
Visiting sites and sales offices regularly and providing a monthly schedule of visits.
Performing audits of sales offices/communities during visits and communicating needs back to the office team and other departments.
Acting as sales department representative for CREW.
Sharing information with the Sales and Marketing team related to CX initiatives.
Ensuring departments are participating appropriately.
Reviewing surveys weekly and following up with sales (and other departments as needed) to address concerns, ensure comments are added, and a plan for improvement is in place.
Giving monthly updates to sales management on regional KPIs, individual team member and project performance, and any items that need highlighted or addressed.
Processing and tracking CX quarterly bonuses for the sales team.
Reviewing live comments on website/online sites and coordinating with marketing on response plans.