Area Sales Manager

OSL Retail Services Inc•Panama City, FL

About The Position

OSL is seeking a driven, inspirational, and results-oriented Area Sales Manager to lead its Mediacom Direct Sales team in Panama City. This field-based leadership role focuses on residential customer acquisition through face-to-face selling in assigned territories. Reporting to the Director of Sales, the manager is accountable for field execution, team development, customer acquisition, and overall business performance. The role includes active field leadership, coaching, hiring, territory planning, and ensuring compliance with company policies and customer experience standards.

Requirements

  • At least 3 years of experience leading sales teams in a field, retail, direct sales, telecommunications, or customer acquisition environment.
  • At least 18 years of age.
  • High school diploma or equivalent (GED).
  • Proven track record of achieving and exceeding sales targets through effective people leadership.
  • Strong coaching, communication, and team-building skills.
  • Demonstrated experience recruiting, developing, and retaining high-performing sales talent.
  • Results-driven mindset, strong business acumen, and accountability for outcomes.
  • Ability to analyze sales performance and translate insights into action plans.
  • Strong organizational, planning, and time-management skills.
  • Self-motivation and ability to operate independently in a fast-paced environment.
  • Basic proficiency with home internet services, telecommunications products, and service plans.
  • Valid driver's license and reliable transportation.
  • Willingness to travel throughout a broad geographic territory.
  • Ability to work outdoors and support field teams in various weather conditions.
  • Legally authorized to work in the United States.

Nice To Haves

  • Experience in telecommunications, direct sales, door-to-door sales, or residential customer acquisition is strongly preferred.
  • Post-secondary education in business, sales, or a related field is an asset.

Responsibilities

  • Lead, coach, and motivate a team of 10–15 or more Direct Sales Representatives.
  • Drive performance against sales metrics, including revenue, customer acquisitions, appointments, close rates, territory penetration, and quality standards.
  • Conduct regular field coaching, ride-alongs, and performance reviews.
  • Recruit, interview, hire, onboard, and train new sales representatives.
  • Deliver daily huddles, team meetings, and recognition programs.
  • Monitor sales activity and pipeline performance to support achievement of business objectives.
  • Manage schedules, attendance, and timekeeping payroll inputs; partner with Human Resources on employee relations, performance management, corrective action, and policy matters.
  • Analyze performance trends and implement action plans to improve results.
  • Provide market intelligence about competitors, pricing, customer feedback, and territory opportunities.
  • Develop and manage daily territory plans, canvassing routes, staffing assignments, and market-coverage strategies to maximize residential customer acquisition.
  • Partner with internal stakeholders to support program execution.
  • Ensure compliance with company policies, operational standards, and customer experience expectations.
  • Lead by example through active field presence and visible leadership.

Benefits

  • Competitive base salary of $65,000 plus bonus.
  • Performance-based bonus and incentive opportunities.
  • National contests, recognition programs, and rewards.
  • Dedicated leadership support and development opportunities.
  • Career pathways into senior leadership and corporate roles.
  • Mentorship and ongoing professional development.
  • Health and dental coverage.
  • Paid training and leadership development.
  • Employee discounts.
  • Vacation and wellness programs, where applicable.
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