Area Sales Manager

OSL Retail Services Inc•Des Moines, IA

2d•$65,000

About The Position

OSL is seeking a driven, inspirational, and results-oriented Area Sales Manager to lead its Mediacom Direct Sales team in Des Moines, Iowa. This field-based leadership role is responsible for field execution, team development, customer acquisition, and overall business performance across an assigned territory. The manager leads a team of Direct Sales Representatives focused on acquiring residential customers through face-to-face selling, while developing talent and ensuring strong execution in the field. The role reports to the Director of Sales. OSL describes its culture as people-first, inclusive, supportive, and centered on accountability, integrity, collaboration, employee growth, and exceptional customer experiences. The company offers leadership support and development, career advancement opportunities, mentorship, recognition, and a competitive base salary with performance-based bonus and incentive opportunities.

Requirements

At least 3 years of experience leading sales teams in a field, retail, direct sales, telecommunications, or customer acquisition environment.
Must be at least 18 years old and have a high school diploma or GED equivalent.
Proven record of achieving and exceeding sales targets through effective people leadership.
Strong coaching, communication, and team-building skills.
Experience recruiting, developing, and retaining high-performing sales talent.
Results-driven mindset, strong business acumen, and accountability for outcomes.
Ability to analyze sales performance and turn insights into action plans.
Strong organizational, planning, and time-management skills.
Self-motivated, with the ability to work independently in a fast-paced environment.
Basic proficiency with home internet services, telecommunications products, and service plans.
Valid driver's license and reliable transportation.
Willingness to travel throughout a broad geographic territory.
Ability to work outdoors and support field teams in various weather conditions.
Must be legally authorized to work in the United States.

Nice To Haves

Experience in telecommunications, direct sales, door-to-door sales, or residential customer acquisition is strongly preferred.
Post-secondary education in business, sales, or a related field is considered an asset.

Responsibilities

Lead, coach, and motivate a team of 10–15 or more Direct Sales Representatives.
Drive performance against revenue, customer acquisition, appointment, close-rate, territory-penetration, and quality metrics.
Conduct field coaching, ride-alongs, and performance reviews to develop team capability.
Recruit, interview, hire, onboard, and train sales representatives.
Deliver daily huddles, team meetings, and recognition programs to build a high-performance culture.
Monitor sales activity and pipeline performance to support business objectives.
Manage schedules, attendance, and timekeeping payroll inputs; partner with Human Resources on employee relations, performance management, corrective action, and policy matters.
Analyze performance trends and implement action plans to improve results.
Provide market intelligence on competitors, pricing, customer feedback, and territory opportunities.
Develop and manage daily territory plans, canvassing routes, staffing assignments, and market-coverage strategies to maximize residential customer acquisition.
Partner with internal stakeholders to support program execution.
Ensure compliance with company policies, operational standards, and customer experience expectations.
Maintain an active field presence and lead by example.