Area Recovery Manager

Emerald City Associates•Montgomery, AL

About The Position

Green Alpha Property Management, the property management business of a real estate investment firm headquartered in Raleigh, North Carolina, is hiring an Area Recovery Manager to lead the physical and operational turnaround of a third-party-managed apartment community in Montgomery. The role operates above the Community Manager level and provides hands-on leadership over repairs, vendors, staffing, leasing, collections, and daily operations to restore property performance, improve resident conditions, and establish reliable onsite execution. The initial property-specific assignment is expected to last approximately six months and may end sooner if the property is sold. After that assignment, the employee will transition to Traveling Property Manager responsibilities supporting communities across the company’s Alabama portfolio. Travel may be required up to 80%, including overnight stays of up to two months at a time. The Area Recovery Manager assesses property conditions and operating practices, develops and tracks an approved recovery plan, directs onsite priorities, coordinates repair work and vendors, coaches staff, and reports progress and issues to leadership. The role also supports property tours, inspections, due diligence, and sale-related access, and prepares an operational handoff if the property sells. Spending, contracts, change orders, staffing actions, and owner commitments are subject to company policy, the management agreement, and established approval limits. Work includes office duties and regular inspections of properties and units, including stairs, outdoor areas, and active repair locations. Evening or weekend availability may be needed for emergencies and assignment requirements. Approved business travel expenses are handled under company policy. Essential duties may be performed with reasonable accommodation.

Requirements

At least five years of multifamily property management experience, including direct responsibility for an underperforming community.
LIHTC experience is required.
Demonstrated experience coordinating substantial repairs, contractors, unit turns, project schedules, and budgets.
Strong working knowledge of leasing, collections, property financial reports, vendor controls, and employee supervision.
Ability to assess problems quickly, set practical priorities, coach onsite teams, and follow through on difficult assignments.
Proficiency with property management software, Excel, and written reporting.
Ability to remain onsite in Montgomery during the initial assignment and accept regular travel and extended onsite assignments afterward.
Evening or weekend availability may be needed for emergencies and assignment requirements.

Nice To Haves

Senior Community Manager, Area Manager, or Traveling Property Manager experience.
AppFolio experience.
Affordable housing experience; this is required when an assigned community’s programs call for that expertise.

Responsibilities

Assess property conditions, vacant units, open work orders, and deferred maintenance; identify urgent safety issues and prioritize corrective work with leadership.
Develop and maintain a repair plan documenting scope, responsible parties, approved budgets, milestones, completion dates, and barriers.
Obtain and compare vendor proposals; coordinate approved contractors, materials, unit access, and schedules.
Inspect completed work, document deficiencies, follow up on corrections, and verify completion before recommending invoice approval.
Track committed and actual repair costs against approved budgets; obtain approval for changes and escalate delays, cost overruns, and vendor performance issues.
Evaluate staffing, workload, training needs, leasing, collections, resident concerns, and administrative backlogs; implement approved corrective actions.
Set daily recovery priorities for the Community Manager, maintenance team, and assigned support staff; coach employees and hold them accountable.
Work with onsite staff to improve lead follow-up, application processing, vacant-unit readiness, lease execution, move-ins, and documented delinquency follow-up.
Coordinate with maintenance to reduce aged work orders, establish preventive maintenance routines, and prepare units for scheduled move-ins.
Review records and operating practices for accuracy and compliance with company policy, lease requirements, fair housing obligations, and applicable property programs; coordinate specialized issues with compliance staff.
Prepare weekly recovery reports covering occupancy, leasing, collections, vacant units, work orders, repairs, staffing, budget status, barriers, and decisions needed.
Maintain accurate repair records, photographs, vendor documentation, and completion evidence; promptly report urgent safety concerns and material operating issues.
Coordinate owner communication through the designated company contact and work within the approved management agreement and recovery plan.
Support property tours, inspections, due diligence requests, and sale-related access as directed; prepare an orderly operational handoff if the property sells.
Within 10 business days, deliver an initial property assessment identifying immediate risks, staffing needs, repair priorities, and operating barriers.
Within 30 days, submit a recovery plan for approval with repair budgets, responsible parties, milestones, and measurable operating targets based on verified property data.
Update the recovery tracker and performance report weekly, document completed work, and identify overdue items and required decisions.
At assignment completion, provide a handoff package covering repair status, outstanding commitments, operating performance, staffing, and remaining action items.
After the Montgomery assignment, provide temporary onsite leadership for management vacancies, property transitions, acquisitions, and underperforming communities.
Manage daily property operations as assigned, supporting leasing, collections, maintenance coordination, resident service, staff training, and accurate reporting.
Maintain clear assignment records and complete an organized handoff before moving to the next community.