Area Operations Manager

Oasis Landscape Services Inc•Ocoee, FL

2d•Onsite

About The Position

The Area Operations Manager oversees daily field operations and contractor activities for roadway maintenance and construction, with responsibility for meeting contract requirements and DOT standards for safety, quality, schedule, cost, and performance. The role plans and deploys crews and equipment, establishes safe work zones, and coordinates supervisors and subcontractors. It tracks production, budgets, and KPIs; prepares reports and action plans; leads incident response; manages risks; supports training; and drives improvements in safety and workmanship. The position requires a strong field presence, regular communication with DOT representatives, and flexibility for night or weekend work as needed. It reports to the Project Manager and is based out of the Ocoee office. The role manages field personnel and subcontractors, implements the project safety program, develops maintenance work plans, and ensures transportation assets meet FDOT Maintenance Rating Program standards and reporting requirements. It serves as a primary point of contact with Department-designated personnel, uses a computerized maintenance management system to manage work orders and reporting, tracks quality, schedule, cost, and performance, and supports traffic-control compliance. It also leads area incident and storm response, mobilizing resources and communicating updates to FDOT and project leadership.

Requirements

Must be at least 23 years old under company insurance requirements.
Must have an active, valid, unrestricted driver's license; pass a Motor Vehicle Record (MVR) check; and maintain insurability under company policy.
High school diploma or GED required.
Five years of operations management or supervisory experience, ideally in transportation, construction, engineering, or maintenance.
At least five years in a supervisory or operations management role leading crews and subcontractors, with responsibility for safety, schedule, quality, and cost.
At least five years of highway maintenance or construction supervision, demonstrating leadership on similar-sized projects.
Direct experience working with DOT standards and contracts.
Hands-on familiarity with highway maintenance and construction equipment and field operations.
Proficiency with Microsoft Office (Outlook, Word, Excel, and PowerPoint) and experience with CMMS or similar work-order or asset systems.
Ability to lead crews and subcontractors, set priorities, and hold teams accountable.
Clear written and verbal communication skills for working with FDOT, clients, and field teams.
Ability to analyze issues, resolve field problems, and coordinate resources to meet safety, schedule, and quality targets.
Ability to make sound decisions under pressure, especially during incidents and storm response.
Ability to work outdoors in all weather, day or night, and maintain situational awareness near live traffic.
Ability to travel within the project area, drive company vehicles safely, and provide hands-on field oversight as needed.
Complete Basic and Intermediate Work Zone Traffic Control, NIMS 100, 200, 700, and 800, and FDOT Level 1 Incident Commander training within one month of starting the role.
Comply with the company Drug and Alcohol Policy and successfully complete pre-employment background, MVR, and drug-screen checks.
An equivalent combination of education and experience may be considered, such as a high school diploma plus 10 or more years of relevant field operations leadership.

Nice To Haves

Associate or bachelor's degree in construction management, civil engineering, operations management, or a related field.
Experience with state or local DOTs or toll authorities.
Spanish bilingual ability.
Bachelor's degree in construction management, civil engineering, operations management, or a related field; a master's degree in business or engineering is a plus.
Eight to ten years of progressive highway or bridge maintenance or construction operations experience, including direct responsibility for safety, schedule, quality, and cost.
Three to five years in a supervisory or management role leading multiple crews and subcontractors on DOT contracts.
Experience managing DOT asset maintenance projects, including familiarity with MRP/AMPER performance measures.
Experience overseeing multi-project or multi-district portfolios and coordinating regional people, fleet, and equipment resources.
Track record of mobilizing new contracts, including start-up staffing, equipment procurement, and work-plan development, and improving underperforming operations.
Documented participation in incident and storm response operations, including after-action reporting and program improvements.
Experience collaborating with client representatives and agency inspectors and preparing audit-ready documentation and reports.

Responsibilities

Provide daily oversight of field operations, including resource allocation, activity scheduling, workload prioritization, issue resolution, customer service, and direct interface with FDOT representatives.
Supervise company personnel and subcontractors performing maintenance and field operations, ensuring work is safe, on time, within budget, and consistent with FDOT contract and subcontract terms.
Own and implement the project safety program, update the site-specific safety plan, lead safety training and tailgate talks, verify regulatory compliance, and promote a proactive safety culture.
Develop weekly, monthly, quarterly, and annual work plans for highway and bridge asset maintenance, aligning people, equipment, and materials with program goals.
Ensure transportation assets meet FDOT Maintenance Rating Program standards, specifications, and reporting requirements; monitor scores and drive corrective actions.
Serve as the primary point of contact with Department-designated personnel and communicate clearly to plan, coordinate, and accomplish daily work.
Use the computerized maintenance management system (CMMS) to manage work orders, capture production and quantities, conduct quality-control checks, and generate reports and dashboards.
Coordinate quality, schedule, cost, and performance tracking, including budget adherence, unit production, and KPI reporting; escalate risks and implement mitigation plans.
Verify that Maintenance of Traffic (MOT) setups and removals meet MUTCD and FDOT standards, and assist as needed to protect work zones.
Lead incident and storm response within the area of responsibility by mobilizing crews and equipment, setting priorities, and providing timely updates to FDOT and project leadership.
Maintain ethical conduct and integrity consistent with Oasis IAM's Code of Business Conduct and model professionalism in interactions.
Perform other duties assigned by the Project Manager to meet contract requirements and client expectations.