Area Operations Manager

Sonepar•Little Rock, AR

About The Position

This role supports regional operations through job management consulting, project execution, reporting ownership, and operational analysis to improve business performance and process efficiency. Crawford Electric Supply offers electrical products and services to contractors. We operate throughout the southeast region of the United States, and are part of the Sonepar group, the world’s #1 electrical distributor with over 45,000 associates around the globe. Being “Powered by Difference” means we respect and value diverse perspectives. Crawford Electric Supply offers a supportive culture and great benefits, and as part of the larger Sonepar group, we can offer exciting opportunities to grow your career.

Requirements

Experience in managing local property and building operations.
Ability to maintain asset tracking.
Trained in monitoring inventory health and related processes.
Experience in overseeing local warehouse processes, including safety compliance.
Previous experience supporting order management processes.

Responsibilities

Serve as the region’s internal consultant for Job Management, improving issue turnaround time and increasing first-contact resolution.
Support the Regional Operations Manager on special projects by delivering defined scope, timeline, and measurable outcomes.
Own PLS reporting and partner with Project Managers to close open tickets, reduce aging inventory over one year, and improve job closure rates.
Analyze dashboards and scorecards for sales, margin percentage, gross profit dollars, and overrides.
Deliver clear, actionable insights to Area Sales Leaders and Regional Vice Presidents.
Support forecasting, budgeting, and variance analysis.
Translate complex data into concise, executive-ready summaries.
Coordinate asset tracking with the Warehouse Manager and Logistics Manager.
Support vendor program analysis, rebate visibility, and compliance reporting.
Align sales operations and enablement initiatives with regional and company objectives.
Support branch opening and closing processes in collaboration with the Branch Manager.
Provide ERP system support to maintain operational accuracy and process continuity.
Responsible for the following reports: Inventory adjustment, open order, freight audir, freight recovery, unbilled AP, Negative Inventory, Transfers shiped/not received, disputed transfers, cash box/credit card, open deposits, and credit returns analysis.