Area Operations Manager
Carlton Industrial Solutions•Fort Mill, SC
•$85,000 - $95,000•Onsite
About The Position
As the Area Operations Manager, you'll oversee the operational and financial performance of multiple Industrial Field Service branches throughout your territory. This role is ideal for someone who thrives on coaching leaders, driving operational excellence, and making strategic decisions that directly impact business results. You will lead multiple Industrial Field Service operations while influencing the growth of a respected, customer-focused organization.
Requirements
- Experience leading multiple operations, branches, or service locations.
- Leadership experience within Industrial Field Service, manufacturing, automation, mechanical service, calibration, metrology, industrial weighing, or another technical service environment.
- Proven success leading supervisors, managers, or frontline leaders.
- Strong P&L management experience with demonstrated financial and operational business acumen.
- Experience improving performance through KPIs, coaching, process improvement, and accountability.
- Excellent communication, leadership, and customer relationship skills.
- Ability to travel throughout the assigned territory.
Nice To Haves
- Experience in calibration, metrology, industrial weighing, or related industries.
- Lean Manufacturing or Continuous Improvement experience.
- Experience with ERP, CRM, or Field Service Management software.
Responsibilities
- Leading branch operations while ensuring outstanding customer service, safety, quality, and profitability.
- Coaching, mentoring, and developing Field Service Supervisors to build strong, engaged teams.
- Driving accountability through KPIs, productivity metrics, financial performance, and operational excellence.
- Owning branch P&L performance, labor utilization, revenue growth, gross margin, and overall business results.
- Partnering with Sales to strengthen customer relationships, identify growth opportunities, and support strategic initiatives.
- Promoting a safety-first culture while ensuring compliance with company policies and regulatory standards.
- Standardizing best practices and leading continuous improvement initiatives across all locations.
- Supporting preventive maintenance, emergency service, inspections, installations, and project execution to deliver exceptional customer experiences.
Benefits
- Competitive salary
- Annual performance bonus
- Company vehicle or vehicle allowance
- Medical, Dental & Vision Insurance
- 401(k) with company match
- Paid Time Off and Paid Holidays
- Company-paid Life Insurance
- Leadership development and advancement opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
