Healthcare Operations Manager (Suwanee, GA)

Geode Health • Suwanee, GA

4d • $90,000 - $110,000

About The Position

Geode Health is a rapidly growing national provider of outpatient mental health services. Its mission is to transform mental health by making it more accessible, affordable, and effective. The Area Operations Manager oversees day-to-day operations for the Suwanee office and supports the clinic team, helping improve the care experience for patients and providers. The role includes administrative and operational duties, staff support, and responsibility for maintaining an effective, safe, and compliant office.

Requirements

• At least 2–4 years of management experience.
• Experience building and overseeing a clinical office.
• Ability to lead in a complex office environment while remaining calm and focused.
• Leadership and people-development skills.
• Proactive, results-oriented, creative problem-solving skills.
• Ability to exercise judgment, maintain confidentiality, and communicate diplomatically.
• Ability to prioritize and execute effectively.
• Interpersonal relationship skills and effective communication abilities.
• Ability to work closely with patients' overall success and quality of care.
• Excellent written and verbal communication skills, including phone and email etiquette.
• Organized and process-oriented; able to take ownership, contribute to team efforts, and handle tasks of varying scope.

Nice To Haves

• Bachelor’s degree preferred.
• Some experience in healthcare settings preferred.
• Passion for the organization’s mission, with the ability to inspire others.
• Creative and strategic thinking.
• Commitment to lifelong learning and giving and receiving feedback.

Responsibilities

• Maintain professional and positive relationships with patients and staff.
• Lead by example to support team success.
• Monitor and ensure office systems operate effectively.
• Provide weekly and monthly reporting.
• Train and supervise office personnel and create training materials.
• Maintain patient data according to company policies and ensure records are stored securely.
• Order equipment and supplies and address related issues.
• Complete monthly, quarterly, and annual operational checklists.
• Ensure compliance with privacy and security regulations.
• Manage the appearance of the office.
• Maintain facilities and equipment in accordance with hygiene requirements.
• Manage safety regulations, including OSHA requirements.
• Monitor and maintain the office budget.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed