Facility Services

Cleantec•Rochester, NY

1d•$65,000 - $70,000•Hybrid

About The Position

Cleantec is seeking an Area Manager for its Janitorial/Commercial Cleaning operations in the Rochester area. Cleantec is a well-established, full-service Janitorial and Facility Maintenance company operating throughout New York State since 1989. The company fosters a collaborative, employee-involved culture. This role focuses on managing day-to-day account operations, optimizing labor, ensuring customer retention, and implementing company policies and operational standards.

Requirements

Associate's degree in business or a related field preferred.
3+ Years of operations and team management experience.
Experience supervising, mentoring, training, and developing employees and teams.
Knowledge of safety and risk management principles and practices.
Strong verbal and written communication skills.
Strong analytical, problem-solving, and decision-making skills.
Ability to manage multiple priorities, meet deadlines, and deliver results in a fast-paced environment.
Proficiency in Microsoft Office Suite and other business/project management software.
Current and valid driver’s license with access to a personal vehicle.
Ability to lift up to 50 lbs.
Must consent to a background check and drug screening.

Responsibilities

Manage day-to-day facility operations and project management while ensuring compliance with company operational standards.
Oversee training, cost control, quality, safety, scheduling, capacity planning, and on-time service delivery.
Develop and maintain strong client relationships, ensuring customer requirements and needs are consistently met.
Oversee recruitment, training, onboarding, and ongoing professional development of supervisors and frontline staff.
Build and develop a strong operational team capable of supporting business growth and maintaining positive employee relations.
Monitor employee performance and address performance and employee-relations matters in accordance with company policies.
Manage and adhere to operational budgets, ensuring expenses remain within organizational requirements.
Ensure compliance with all applicable state and federal regulations, company policies, procedures, and industry best practices.
Monitor and report on the performance of service providers, contractors, and suppliers.
Ensure all work is performed safely, efficiently, and to established quality standards.
Monitor customer satisfaction and promptly address and resolve service concerns or complaints.
Perform other related duties as assigned.