Central & Northern California - Area Manager

Jenni Kayne•Palo Alto, CA

5d•Onsite

About The Position

The Area Manager is the key field leader for Jenni Kayne stores across the Los Angeles metropolitan area. Reporting to the Director of Stores, this role drives business performance, develops high-performing store teams, and ensures operational excellence while delivering an elevated client experience consistent with the Jenni Kayne brand. The position is 100% field-based, with regular travel between stores and direct involvement in store operations. Success requires a visible, hands-on presence: coaching teams on the sales floor, developing leaders, engaging with clients, evaluating execution, and identifying opportunities in real time. The Area Manager owns the overall health and performance of the market, leading with an entrepreneurial mindset and fostering accountability, collaboration, and continuous improvement. The role partners with Store Managers, Visual Merchandising, Human Resources, and senior Retail leadership to strengthen store performance, talent, brand standards, and local market growth. The posting identifies the position as “Central & Northern California - Area Manager” in its heading but describes the market as Los Angeles metropolitan area and refers to the role as “Jenni Kayne LA Metro Area Manager.”

Requirements

At least 5 years of multi-unit retail leadership experience.
A proven track record of driving business performance while developing high-performing teams.
Demonstrated success coaching, developing, and retaining top retail talent.
Demonstrated success building talent pipelines through recruiting, networking, succession planning, and internal development.
Strong leadership presence and exceptional coaching, communication, and relationship-building skills.
Experience partnering with Human Resources on employee relations, performance management, coaching, and talent development.
Strong business acumen, including the ability to analyze reporting, identify trends, and translate insights into action.
Strong understanding of local markets and experience developing community partnerships, hosting client events, and driving grassroots marketing initiatives.
Proficiency in Microsoft Office Suite and retail reporting systems.
Ability and willingness to work 100% in the field, traveling independently between Jenni Kayne stores throughout the Los Angeles metropolitan area.
Ability to adjust store presence and travel based on business performance, leadership needs, events, launches, and other market priorities.
Flexible schedule, including evenings, weekends, and holidays, as business needs require.
Ability to lift and move up to 30 pounds and stand for extended periods as needed.
Passion for the Jenni Kayne brand and lifestyle.

Responsibilities

Serve as the primary leader and culture carrier for Jenni Kayne stores throughout the Los Angeles metropolitan area.
Maintain a consistent, highly visible presence across the market, spending all working time in the field and traveling between stores according to business priorities and market needs.
Drive store performance by achieving monthly and annual sales goals while ensuring operational excellence across locations.
Develop Store Managers and store teams, build succession plans, and cultivate a strong leadership bench across the market.
Partner with Store Managers to analyze business trends, identify opportunities, and develop actionable strategies using key performance indicators and reporting.
Hold leaders and teams accountable through coaching, performance management, and a business growth mindset.
Foster accountability, recognition, and continuous development through timely feedback, celebration of wins, and clear action plans that drive individual, store, and market performance.
Conduct regular store visits, business reviews, and one-on-one touchbases with Store Managers to support performance, leadership development, and execution.
Coach from the sales floor alongside teams, identifying opportunities in selling behaviors, client engagement, product knowledge, conversion, clienteling, and overall store performance.
Lead execution of company initiatives, product launches, operational updates, and training across market stores.
Partner with Visual Merchandising to maintain brand standards, storytelling, and visual consistency throughout the market.
Conduct routine store audits and coach teams to elevate visual presentation, operational execution, inventory management, and the client experience.
Onboard, develop, and mentor new Store Managers and field leaders.
Partner with Human Resources on employee relations, coaching documentation, performance management, corrective action, and talent development.
Build and maintain a talent pipeline through recruiting, networking, succession planning, and internal talent development to support current and future market needs.
Support new store openings and pop-up activations by preparing teams through hiring, training, merchandising, operational readiness, and market launches.
Develop an understanding of each local market and partner with Store Managers on community engagement, local partnerships, client events, and networking opportunities that increase brand awareness and business growth.
Champion an elevated client experience and identify ways to strengthen client engagement, retention, loyalty, and high-value client relationships across the market.
Use opportunities in the Los Angeles market for local partnerships, brand-building moments, events, and relationships that drive traffic and introduce new clients to Jenni Kayne.
Communicate regularly with senior Retail leadership about business performance, talent, field insights, and market opportunities.
Own the overall health and performance of the Los Angeles market, creating a culture of accountability, collaboration, and continuous improvement.