Area Manager, West Coast

Jimmy Choo•Los Angeles, CA

About The Position

The Area Manager leads multiple Jimmy Choo full-price and outlet stores on the West Coast, working closely with senior management to optimize sales and margin objectives. The role represents the brand in the community, grows business through client relationships and events, and uses strategic, solution-oriented leadership to support business performance. The Area Manager develops and motivates high-performing teams, sets business goals, and executes plans to increase sales and profitability. The position oversees client relationship management, visual merchandising, store operations, compliance, inventory accuracy, security, and operating costs across assigned locations. It also monitors product availability and market trends and communicates regularly with senior management.

Requirements

  • Bachelor’s degree in Fashion or Business preferred.
  • Minimum of 3 years of experience in multi-unit retail management; luxury experience preferred.
  • Exceptional understanding of specialty retail, including business development, visual merchandising, and store operations.
  • Computer skills, including operation of a retail point-of-sale system and use of Word, Excel, and Outlook.
  • Strong leadership, critical-thinking, and problem-solving skills.

Nice To Haves

  • Entrepreneurial ability to drive results; adaptability, problem-solving, and strategic thinking.
  • Strong connections and ability to engage as a brand ambassador.
  • Elevated customer service skills and passion for sales, footwear, and accessories.
  • Strength in performance management and team development.
  • Exceptional verbal and written communication skills.
  • Luxury retail experience.

Responsibilities

  • Empower, develop, and lead high-performance teams to drive sales, store results, and profitability through training, coaching, and motivation.
  • Make strategic business decisions aligned with company initiatives and execute action plans to increase sales and profit.
  • Coach and mentor stores on employee performance, sales goals, and business opportunities.
  • Develop business strategies and set achievable goals and targets.
  • Ensure CRM programs for client acquisition, retention, and customer database management are effectively implemented and maintained across the outlet network.
  • Implement sales incentives and hold stores accountable for achieving goals.
  • Ensure store presentations and visual merchandising meet company directives.
  • Ensure retail stores comply with financial, HR, legal, and retail operations rules and procedures.
  • Communicate regularly with senior management about product availability and market trends to maximize productivity.
  • Meet shrinkage targets by enforcing security measures and maintaining accurate inventory levels.
  • Manage operating costs and budget expenses efficiently.
  • Assess team ability and structure, and optimize teams through training and motivation.
  • Build strong management teams across front- and back-of-house functions at every location.
  • Promote a customer-focused culture of high performance, continuous improvement, and exceptional customer experiences.
  • Represent the brand in the community and grow business through client relationship management and events.

Benefits

  • Product allowance
  • Cross-brand discount
  • Competitive paid time off
  • Internal mobility across brands
  • Exclusive Employee Sales
  • Paid Parental Leave
  • 401k Match
  • Bonus Potential
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