Territory Manager - West Coast

Polycor Board•Bloomington, IN

18h•Hybrid

About The Position

Polycor is seeking a Territory Manager to grow market share across the Western U.S. through customer relationship management, new business development, and engagement with architects, designers, and specifiers. The ideal candidate is a driven sales professional who enjoys building relationships and creating new opportunities in the construction and design markets.

Requirements

Sales professional with experience in customer relationship management and new business development.
Experience in the construction and design markets.
Ability to manage and strengthen relationships with existing customers.
Ability to prospect and acquire new customers.
Proficiency in a multi-channel sales approach including in-person visits, phone outreach, email campaigns, and social media selling.
Ability to build relationships with architects, designers, and specifiers.
Ability to deliver product presentations and continuing education (CEU) sessions.
Product expertise in natural stone solutions.
Ability to travel approximately 60% within the territory.
Proficiency in CRM systems, specifically Salesforce.
Strong pipeline management and forecasting skills.
Ability to collaborate with internal teams.
Ability to communicate market feedback.
Completion of Predictive Index assessment.

Nice To Haves

Experience in the natural stone industry.

Responsibilities

Own and grow a multi-state territory (AK, CA, HI, OR, WA) with full accountability for revenue performance and market expansion.
Develop and execute a strategic territory plan aligned with company growth objectives.
Manage and strengthen relationships with existing customers, including fabricators, distributors, and dealers.
Drive organic growth through proactive account management, product training, and joint sales initiatives.
Partner with customers on project opportunities to increase share of wallet.
Actively prospect and acquire new customers across fabricators, distributors, and hardscape/masonry dealers.
Utilize a multi-channel approach including in-person visits, phone outreach, email campaigns, and social media selling.
Maintain a strong pipeline and consistently meet or exceed new business targets.
Build relationships with design/build, high end residential, architects, designers, and specifiers to drive product specifications.
Deliver product presentations and continuing education (CEU) sessions to influence project decisions.
Position Polycor as a preferred natural stone partner in the A&D community.
Represent Polycor’s full product portfolio including limestone, marble, granite, fabricated stone, and Vetrazzo.
Educate customers on applications, features, and competitive advantages of natural stone solutions.
Travel approximately 60% within the territory to maintain strong market presence, customer engagement, and develop prospect opportunities.
Collaborate with Sales Director to set goals, refine strategy, and track performance.
Maintain accurate and timely updates in CRM, including activity tracking, pipeline management, and forecasting.
Provide regular insights and territory analysis to support data-driven decision-making.
Participate in weekly team calls, and monthly 1-on-1’s.
Respond to inbound inquiries from leads, customers, prospects, calls, emails, internal teams, etc. within 12 to 24 hours.
Ensure 100% Salesforce compliance.
Conduct 30 - 35 meetings per month.
Deliver 2 CEU presentations per month.
Maintain expected pipeline of XX in new project opportunities.
Maintain expected pipeline of XX in new dealer, distributor, fabricator opportunities.
Target 80% effort prospecting, 20% effort with existing customers.
Ensure open opportunities activity, close dates, and information are accurate and up to date.
Ensure consistent and up to date open leads follow up.
Partner with internal teams (operations, marketing, finance, leadership) to support customer needs and drive business results.
Communicate market feedback to help inform product development and go-to-market strategies.