Area Manager, West Coast

Jimmy Choo•Los Angeles, CA
•$170,000 - $180,000

About The Position

The Area Manager leads multiple Jimmy Choo full-price and outlet stores on the West Coast, working closely with senior management to optimize sales and margin objectives. This role represents the brand in the community, grows business through client relationship management and events, and uses innovative, solution-oriented leadership to develop teams and improve business results. The Area Manager oversees sales, profitability, operations, customer relationship management, merchandising, inventory, and compliance across the assigned stores. The role develops business strategies and achievable targets, strengthens teams through coaching and training, and promotes a high-performance culture focused on exceptional customer experiences.

Requirements

  • Minimum of 3 years of experience in multi-unit retail management.
  • Exceptional understanding of specialty retail, including business development, visual merchandising, and store operations.
  • Computer skills, including operation of a retail point-of-sale system, Word, Excel, and Outlook.
  • Strong leadership, critical-thinking, and problem-solving skills.

Nice To Haves

  • Bachelor’s degree in Fashion or Business preferred.
  • Luxury experience preferred.
  • Entrepreneurial, adaptable, solution-oriented, and strategic approach to driving results.
  • Strong connections and ability to engage as a brand ambassador.
  • Elevated customer service skills and a passion for sales, footwear, and accessories.
  • Strength in performance management and team development.
  • Exceptional verbal and written communication skills.

Responsibilities

  • Empower, develop, and lead high-performance teams to drive sales, achieve store results, and improve profitability through training, coaching, and motivational activities.
  • Make strategic decisions aligned with business needs and company initiatives, and execute action plans to increase sales and profit.
  • Coach and mentor stores on employee performance, sales goals, and opportunities.
  • Develop business strategies and set achievable goals and targets.
  • Ensure CRM strategies and ongoing programs—including client acquisition, client retention, and customer database management—are effectively carried out and maintained across the outlet network.
  • Implement sales incentives and hold stores accountable for achieving set goals.
  • Maintain store presentations and visual merchandising standards according to company directives.
  • Ensure retail stores comply with financial, HR, legal, and retail operations rules and procedures.
  • Communicate regularly with senior management about product availability and market trends to maximize productivity.
  • Meet shrinkage objectives by enforcing security measures and maintaining accurate inventory levels.
  • Manage operational costs and balance budgetary expenses efficiently.
  • Review team ability and structure, and improve teams through training and motivation to build strong front- and back-of-house management at every location.
  • Promote a high-performance and continuous-improvement culture focused on customers and exceptional customer experiences.

Benefits

  • Product allowance
  • Cross-brand discount
  • Competitive paid time off
  • Internal mobility across brands
  • Exclusive Employee Sales
  • Paid Parental Leave
  • 401k Match
  • Bonus Potential
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