Area Manager TX

Primark•Grapevine, TX

3d•$135,200 - $171,000

About The Position

Primark is seeking an Area Manager to set the vision and direction for a market, motivating and developing Store Managers to build high-performing teams. The Area Manager acts as an ambassador for Primark’s brand values: inclusive, ambitious, current, honest, and engaging. The role is accountable for delivering Primark’s proposition of maximizing joy and minimizing cost, driving sales performance, strengthening customer experience, and achieving operational excellence. It includes regular store visits and extensive travel, primarily within the region and to the U.S. Headquarters in Boston. Travel is approximately 30–40%, depending on the time of year, with very limited international travel. The successful candidate will receive an onboarding period in Primark’s other U.S. trading areas.

Requirements

At least 12 months of experience as a Store Manager in a U.S. store.
Excellent leadership and people management skills, including experience developing high-performing teams and future leaders.
Commercial acumen and the ability to analyze reports and guide teams to improve commercial performance.
Ability to engage and influence stakeholders and motivate and inspire teams.
Demonstrated experience empowering teams to deliver excellent customer service and store standards while maintaining effectiveness and focus on customer needs.
Strong planning and organizational skills and the ability to work to agreed timescales.
Ability to communicate effectively in English, orally and in writing, with managers, supervisors, and hourly colleagues for instruction, coaching, corrective action, safety instructions, and daily and emergency leadership.
Ability to provide customer service in English, communicate orally with customers in English, and monitor English-speaking colleagues whose duties require customer communication.

Responsibilities

Set the vision and direction for an entire market.
Motivate and develop Store Managers to coach and lead high-performing teams.
Represent Primark’s brand values as an ambassador and role model.
Drive sales performance through regular store visits and strategic planning with Store Managers.
Identify commercial opportunities and improve customer experience using customer feedback and transactional information.
Support Store Managers in achieving key performance indicators, implementing cost controls, and driving continuous improvement.
Ensure optimal resource planning and foster safe working by enforcing EHS standards and addressing potential hazards.
Motivate teams to exceed retail objectives, improve stock loss results, and follow Finance and operational policies.
Analyze performance reports and guide teams to maximize stock and sales opportunities.
Collaborate with teams to achieve strategic retail goals.